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Customer Ratings & Reviews

Model:
UN32J5003EFXZA/AFXZA/BFXZA
SKU:
3813048
Your price for this item is $114.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 2990 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, easy setup, size, and light weight of the 32" Class (31-1/2" Diag.) - LED - 1080p - HDTV. They appreciate the great picture quality, affordable price, simple setup process, suitable size for small spaces, and light weight design. However, some customers have concerns about the volume, smart TV features, stand stability, and weak speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-2,990 of 2,990 reviews
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great while waiting on my other tvs. Would tell a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor it fits well on my desk and its super fast

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not too bad for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television part is pretty clear but there is a serious problem with the the television holding it’s wifi connection. This problem gets worse over time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal and Best Price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Deal and Best Price. Awesome, Best in service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV because I was happy with my Samsung 27" TV and wanted one larger. I must have missed the reviews on this one. The sound is terrible, and the picture is not as sharp as my other TV was.. I was able to brighten the picture, but sound adjustments did nothing. Bummer!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome TV, the smart feature SUCKs on the samsung TV's though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent while it lasted...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV for about a month, I ordered it for Christmas on Cyber Monday, and now I know why they say to never buy electronics around Black Friday. After using the TV for about a month I picked up up off of my desk to clean the dust of of my desk. I gently set it down on my bed, finished cleaning, turned it back on, and an LCD panel malfunctioned or broke. So after $289 and a month of use. It was dead. Took it to Best Buy, the refused to refund or replace it, and claimed that I was lying about how it broke. They refunded my warranty (which covered absolutely nothing to be honest) and sent me on my way. I will never do business with Best Buy ever again. Their lack of effort and consideration to the fact that they sold me a defective product is embarrassing and inexcusable. Learned my lesson!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV is ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not that good and picture is ok. I remember the days when getting a smaller TV didn't mean you had to compromise picture and sound. I guess this is the new reality of TV manufacturing today. For this TV, You have to increase all sound settings under the equalizer settings to get the sound to be ok. It still sounds hollow. The picture is too dark and you have to mess with those settings too. If the power goes out, the TV changes back to Store Demo mode and you have to change it to Home Mode. I shouldn't have to keep doing that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When changing channels a black screen will appear for a few seconds before the picture changes . the channel change isn't immediate as on my other 2 year old version of the same model . Is annoying when surfing channels. Sound quality not as good as older one. Should have taken it back during the 14 day return window but we were wrestling with the time warner conversion to all digital and install of the adaptors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale, so it is fine for a bedroom or backup tv.

    I would recommend this to a friend