Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 1458 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the picture quality, describing it as super clear. They also appreciate the ease of setting up the TV and the value for the price. The smart TV features, including streaming services, are well-received. However, some customers have concerns about the slow response time of the remote control and the slow loading of apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,458 of 1,458 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV as a gift for my parents. The setup was easy, the picture looks great connected to their HD cable box, and it's got a fairly nice full sound out of the speakers. For the price you can't go wrong...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Average TV for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is decent, but for the price, it's great. The image quality is good and the interface is pretty easy to use. My biggest complaint would be the speed of the TV itself. There is a noticeable delay in pressing a button on the remote and having the TV respond. Note that this is only within the smart tv section, normal channel and volume controls are fine. The other thing I didn't like was the wifi receiver is very weak. I have other wireless devices in the room that connect with full signal but the TV for some reason only gets one bar. Very frustrating at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this TV in my room for casual gaming and watching Nexflix. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, set up and features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these and will be buying a third.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A great tv for the family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are stunning, with the mirror screening is convenient to connect my phone to tv without a hdmi. The sound is dynamic and offers plenty of functions

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace the old HDTV, works great , Bought the last one in stock (Smart version) on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to watch movies or shows via internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were excited to purchase our first smart tv and the wifi setup was really easy. Unfortunately, the tv does not come loaded with Flash Player and you need that application to watch most movies or shows through Xfinity/Comcast. It turns out Samsung's web browser is not compatible with Flash Player so you can't even download/install the app yourself. Since we can't watch tv shows or movies through our Comcast account, I'm returning the tv tomorrow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of this tv came with an issue on the wlan card, and to fix this issue you will waste time fixing this issue, you need to sending the tv to manufacturer to replace the wlan card

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    nice picture, badly made and bad support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice, but Samsung TVs seem to be poorly made and when there is a problem, their customer service is HORRIBLE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, terrible volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the SMART TV features we notice that the volume is terrible. When watching movies on Netflix the volume is at maximum (100) and the conversation within the movie is hardly discernible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this TV. Great value and price. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures. However I was unable to continue using it. Within 3 months the speakers stopped working they would go in and out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for a decent price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest Smart TV but certainly not the worst. I would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible-Dont Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung SmartTV is a terrible product. We have had ours for about 8 months and it is very glitchy, frequently loses login info and requires us to reboot several times a week. I hate it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV, as a television is great. But I wanted a Smart TV. It is anything but! The TV freezes during streaming constantly, the sound stops during streaming constantly, and when I try to exit out of the Smarthub at the first sign of a problem-the TV freezes! I have to unplug it every time (in order to get back to "regular" TV) which is every day! I returned to Best Buy within their 14 day requirement-but it is the same with the second TV-which I knew would be the case. Would NEVER purchase this again. You are better off with an outside streaming connection. Bummer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible tv and horrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv broke 2 months after buying. Had it fixed, broke again weeks later same problem. Samsung refused to work with me to have it fixed without me having to pay huge shipping costs and repair costs even though tv was still under warranty. Not worth it!! Didn't work well when it "did work"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a really horrible tv that is liable to have the main board go out the day you buy it, this is the tv for you, if you are Into returning products the day after you buy it this is for you. I'd just assume draw a picture on a piece of paper and stare at it rather then Attempt to watch tv on this piece of fecal matter. Other then the fact it broke within one day the features are horrible and the tv lags. Samsung usually makes good tvs but not this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a quality picture as advertised. Disappointed!

    No, I would not recommend this to a friend