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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4832 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the great picture quality and easy setup of this 32" Class (31.5" Diag.) - LED - 1080p - Smart - HDTV. Many customers mentioned that it is a great buy for the price and a nice size for a bedroom. While most customers are pleased with the smart TV feature, a few mentioned that the smart hub did not meet their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,832 of 4,832 reviews
  • Rated 5 out of 5 stars

    GREAT TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews here, and could not agree more. Very happy with my purchase. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Smart Performance is Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is great, the smart performance is poor. It states preparing the tv and you can't sign on to netflix or amazon. I have to reconnect to the wired internet for a connection. This is what I would not recommend this product. Samsung has not fixed the software problem. DO NOT BUY FOR SMART APPLICATION

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    TERRIBLE SOUND QUALITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great, but this is not the cheapest tv on the market, so you'd expect the sound quality to be better than listening through a tin can. I read the reviews, but wish I would have read the questions, because people mention that several times in the questions. Taking it back!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! First smart tv. Has already saved me hundreds of dollars in cable bills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart tv for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the Samsung 31 Class TV and the staff was very attentive to my questions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV is okay, but the sound is too tinny.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to adjust the sound on the 32 inch 5205. For my purposes, the picture was okay, but the sound was just too tinny. I own several Samsung TV's. I have a smaller Samsung that also sounds tinny, but it isn't a smart tv and I've had it a long time. I spoke with sales staff and they told me all the "small" TV's would sound tinny because all the manufacturers use these really thin speakers. We finally decided that the sound was too tinny and we returned the TV. I purchased a 520D 40 inch from another store. The 520D is the 40 inch version of the 5205. There are some issues with the 40 inch TV, but the sound is much better. We ended up getting our son the higher 32 inch model (5500), but he has not assembled it yet. This TV would be okay (not great but okay) if the sound was better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good standard television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a clear picture and has many ports so that all of your devices can be connected. The only issue is that the power button may be hard to find on it without the manual.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing. My no name Chinese TV is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is garbage. The interface is UNGODLY slow, the picture quality is meh at best and it takes forever to do anything. At least a 5 second delay between remote presses and the corresponding action on the TV. Youtube wouldn't load any videos in higher than 1280x720@24hz (according to built in stats). I'll be returning for a 'dumb' TV and using a chrome-cast - disappointing in what was supposed to be the '#1 in TV manufacturers'

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely get the extended warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the UN32EH3500. It was bought for Xmas 2012. From the beginning of this year the Smart Hub has been malfunctioning and now the TV randomly shuts off and on while using it. I can't even use Smart Hub anymore, much less watch any digital broadcast stations (I don't have cable). The company will do nothing because of "the age of the TV." I would prefer a TV designed to last over 3 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This model is no good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had problems with samsung except with this model. Wireless buffers constantly returned twice and they both did it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mechanical issues from the start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV 8/25/16. It started turning itself off..picture and sound only..not power. Thought it was Fios so got new dvr box, still doing it. The picture and sounds quality were not the best either. Anyway, I took it back to Best Buy to return it and it had been past 15 days so they said too bad. They would send in for repair. I tried to get them to make an exception but they did not. Sent into repair and I bought another tv as I didn't want to be without during the elections.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived with screen damage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy..... Made connections and installed legs only to find out that this set had been damaged when I fired it up. It powered up but that is all it did. Returning ASAP

    No, I would not recommend this to a friend