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Customer Ratings & Reviews

Your price for this item is $109.99
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Customer reviews

Rating 4.6 out of 5 stars with 3890 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, calling it "great" and "perfect." They also appreciate the smart TV functions, saying they "work great." The easy setup is another positive, with customers saying it's a "Samsung product with easy setup!" The price is also seen as a positive, with customers saying it's a "great price for a great TV." On the downside, there are some complaints about the remote control, with customers saying they "have to use 2 remotes." Others mention that the TV is "too slow" and that the streaming capabilities are "impossible."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,890 reviews
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the second Samsung smart TV that I have owned, and this one let me down as badly as the first I had. The TV is very slow loading the internet even with a 60 MBPS download speed over WIFI. Most times it takes around 5 minutes to connect to the internet but once it connects it alright most of the time. The TV will show a full connection yet it will still have problems loading movies. I have contacted Samsung about the issue and the basically tried to talk to me like I was an idiot. They mentioned adding an Ethernet cable, but as I explained I'm not going to run a 200 foot cable through my house. Then they mentioned getting faster internet, well second problem with this is I have fiber optic and draw well over 60MBPS at any given time of the day even with half a dozen devices linked to WIFI. Samsung's customer service is a joke to deal with and one of the single reasons id never buy another Samsung product. I have a Sony smart TV that is hundreds of times faster than the Samsung. It instantly connects to the internet and has zero loading issues. If you plan on watching cable or satellite television on this TV you may be fine but don't expect to stream movies and television shows very well. unfortunately this TV is only used for streaming movies for my kids in there game room. I ultimately took this TV back to Best buy at got something different and I'm glad I did. Do research before purchasing Samsung smart TV's. They are notoriously slow from almost all people that use them for streaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good and does what it needs to be. But it does lag a bit on its smart TV functions and has some pretty basic apps. Needs more apps on it and better processor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picture isn't great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several TVs from Best Buy and all have been perfect. Something not right yet that I have not figured out yet and it might be the cable and not the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headset hangout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for headset holder this allsop product is cool because it holds your cell phone to i would recomend this for anyone who is on a budget very nice stand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright t.v for camp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what was expected with the product specs. It's not top of the line, but it works for using it inside of a camper.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product & Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents work out room. I wasn't really thinking about what I exactly needed, beside it being able to mount to the wall and play netflix. Once I got it, my dad said he would like to connect his blue tooth headphones to it, so he can hear it over the treadmill. I thought for sure a smart tv could do that.. Nope. I was surprised that that wasn't a thing yet.. so I looked into some options. One was a blue tooth converter box that you plug into your tv and then it connects to your blue tooth device. Purchased that and found another inconvenience in the tv, the only audo output is the digital optical, when the converter either needed RCA or headphone jack. I called samsung to see if they had any options around it, and after explaining my situation 10 times before the non-English speaker man understood my question, he simply said there was nothing he could do. Frustrated, I figured maybe I could just return the tv and get one with a headphone or RCA audo output.. but it turned out I was past the time allowed to return items (I bought this a month before Christmas, and they didn't get it until then), and I didn't have the original packaging, which is my bad.. Now I am just at a loss. Especially seeing how bad samsung customer support is, I really just want to pitch the tv. This is all without even mentioning the tv taking 5+ minutes before the "smart" part of the tv loads.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wall mount super expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv doesn't come with standard holes for hanging a wall mount. You have to buy an adaptor from Samsung which is almost $100 just to hang it on the wall.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    there is no manual buttons & end stands worst ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is horrable! I'm used to HD, LED I've learned is much brighter. There's no manual buttons to power on & off turn channels etc. Those side way end stands... The worst I'm going to give away!! Samsung is Great brand this just wasn't my Greatest purchase! I should have read reviews 1st! looked at model in store or something! I'm used to stand in the middle of TV & Full HD 1080p

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to get newer tv and was greater deal because it's smart tv. Clear color. May wanna invest in sound system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fair price and has the right applications for Internet. some time take a couple of minutes to get connected to Internet but its fine in general.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for a free TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with the purchase of a S7 Edge. It's decent for a kitchen TV. Apps such as Netflix can be a little slow to load when compared to a Roku Stick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV for a bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works nice for our bedroom, picture quality isn't as good as I like for the living room or as big but for the price it's working out great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Picture Quality Not Up to Standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed by this set's picture quality. Returned for an LG of same size and features. The LG is a much better set for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Price, Not so good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been unable to set up the Smart TV feature after trying multiple times even though another TV in the home using this feature works well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Average TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 720 smart tv has good picture. The function as a smart TV is poor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess as a tv it serves its purpose, the display is pretty clear, however when using the smart tv capabilities(hub), there is a delay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this tv free so I can't complain to much but the smart hub is slow and I'm surprised that they still make 720p TVs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have three samsung smart tvs. The legs on which it stands is ridiculous and flimsy. They tip over easily. Not very impressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned. Not the best Samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 2 other well-liked Samsung TVs, but this model wasn't up to their normal quality. The color was not easily adjusted, the sound echoed throughout my room and the smart tv apps proved tiresome and frustrating to login and/or register. A keyboard was necessary for this function. Due to a near fatal hospitalization, my return was 2 days late. Best Buy, usually customer friendly, failed it's promise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dishwasher thst doesnt air dry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a lot of money just to find out that this DW doesn't truly dry. Leaves dishes wet and needs a towel,to,dry upon compleshion.

    No, I would not recommend this to a friend