Customer Ratings & Reviews

Great television for the price and the picture quality is amazing

Overall price and customer service was excellent. Samsung one of my favorite brands it delivers great quality and sound for the price

Service is always great at Best Buy and I love the Samsung Smart Tv that I purchased for my computer room!!

Perfect size for bedroom, did not like we couldn't hang it

We bought this for my 94-year-old mother-in-law's bedroom to replace a small, ancient television. She's very happy with it. The picture quality is similar, if not the same, as a larger Samsung we bought earlier this year for our bedroom.

Great picture quality but the audio could be a little better (need volume about 40% to hear across room). Picture comes on very quickly! The remote DOES HAVE numeric buttons (so many TVs these days do not have numeric buttons on their remote; and that is very inconvenient when using OTA digital channels). I have not used the Tizen smart connection so I cannot comment on that feature.

Disappointed so far. This "smart" tv does seem smart. The only improvement over our older TV is that the picture quality is better. Going online for video is cumbersome. It takes forever to enter a URL, then username and password with the way the keyboard and mouse work. There is no "remember me" so, because of the difficulty in entering a URL, username and password, I am back to HDMI cable connected to my computer, same as I was with my old TV. Plus, with the home screen, it is more difficult to just turn it on and resume on the channel we were just watching that it was with our old TV.

Good Tv, Although 1st one had cracked screen.Quickly refunded at local BedtBuy(out of stock so no exchange) Price & features why I ordered 2nd one. No troubles good picture.Sound ok for 32”. Tad Tizen software works a little slower than my Q95. No learning curve. Hopefully lasts long time

So the tv is pretty awesome. It lacks an output (jack, usb or bluetooth) to add an audio device, but its own speakers are okay. Buying an open box device was not the best. I placed an online order from a local store, paid via paypal. About 1/2 hour later, Best Buy cancelled my order. When I was notified, I decided to place another order for the same tv. It went through just fine. I'm in Oakland, CA, and the tv came from Chicago. Shipping was fine, took a few days. When the tv arrived, it did not come with a factory remote control. Since there are no controls on the unit, this made using the tv almost impossible. I was able to borrow a remote from a friend, to make sure the tv worked, then the Best Buy web site could not solve my problem. When I finally got to chat with a human (I presume), I was directed to go to the local BB store and show them my paper work to get a remote. That part was seemless (kudos to the staff and manager in the Emeryville store...), but it was kind of a nuisance to have to go to the store to get a remote, because whoever packed and/or inspected the open box tv did not think to include a remote control......

Extremely happy with this purchase. I got it on sale which was even better. Great picture quality and to watch shows and movies in a small room. I'm even able to connect my laptop to it for use as a bigger screen for gaming.

Picture perfect and clear, sepecially for cameras viewing.

This TV has good visuals, but the sound isn't the best. If you need something cheap and fast, it's a good deal. I'd recommend investing in a sound bar down the line if you can.

I have been pleased with the picture and sound quality of this tv. Arrived well-packaged and set up was easy. Only thing I would change is I have not figured out how to set the sleep timer AFTER going into a streaming service without coming out of it first (I've learned to set it before starting a show :))

The tv is the perfect size for my craft room. The picture is great and is working out very well.

The quality of the picture for a small TV is very good. Wish we could have a larger set in this room but it is not possible.

Setting up was quick and easy after we got the correct size bolts to attach to our existing wall mount. The picture quality is great. We are pleased with the channels we are able to get with our outdoor antenna.

Great tv, had so much joy unboxing! Amazing picture quality and amazing sound just like what it said on page, Thank you Best Buy team for handling the product with care, can’t wait for more!!!

TV works wonderfully and fits in great with our other Samsung TV's. There is sometimes a lag, but i think that may have to do more with our interner than our TV. We will continie to buy Samsung for future TV's.

For a small, smart tv, this is all you need at this price point. Perfect for a guest room or any room that doesn’t have a lot of space. Smart says it all, a package that is just as good as a much more expensive TV.

This has an older processor and is extremely slow. Several minutes to even bring up the sleep timer. The picture and sound is great but I had to add a Apple TV box to have any speed in channel control