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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 489 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 489 reviews
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. resolution is great Great TV fits into space wonderfully

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture is very clear, the settings options are extremely poor. It is very demeaning and seems to be set up for "ignorant" users. The updates are not available, It seems like these large companies are only interested in money. Look for another alternative!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lulu,

      Thank you for your feedback. If there are updates available, you will see them by going to Settings> Support> Software Update.

      If you have any questions or need help customizing your TV, please do not hesitate to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Black Friday Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed with the quality of the product but it works nonetheless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TylerO,

      We appreciate your feedback on the F6000F TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 32" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for Mother's Day for my mom. It's easy to use remote control, She loves it. Thank you and yes I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our RV, we use it to connect to Starlink…streaming works extremely well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great but good orice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is not clear from angle…best when viewed straight on

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rkayjay

      Thank you for your feedback on the Samsung F6000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:

      Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
      • Off: Disables motion enhancements
      • Auto: Automatically adjusts based on content
      • Custom: Lets you fine-tune:
      o Judder Reduction – Helps smooth out uneven motion
      o LED Clear Motion – Boosts sharpness in fast-moving content
      o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources

      Core Picture Settings
      • Brightness – Controls overall screen brightness
      • Contrast – Enhances the difference between bright and dark areas
      • Sharpness – Adjusts edge definition; closer to 20 increases detail
      • Color – Enhances depth and intensity of colors


      And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now

      These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased recently for our bedroom. Not impressed. Slow to turn on and load. Remote layout awkward. Picture average not crisp and sound through TV seems distant and not cleat

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kate,

      We appreciate your feedback regarding your F6000F TV’s performance. We have a few recommendations that may improve your experience.

      If you're experiencing freezing or lag in general response time, please try the following steps:

      1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
      2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
      3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.

      To optimize your picture, go to Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

      Next, you can adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
      • Dynamic – Brighter and clearer for well-lit rooms
      • Standard – Balanced for most environments
      • Movie – Ideal for watching in a dark room
      • Eco – Designed for energy savings
      • Filmmaker Mode – Preserves the creator’s original intent

      You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).

      If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
      Go to: Settings > All Settings > Sound > Sound Mode
      • Standard: Balanced sound without emphasis on any one range
      • Optimized: Enhanced effects and spacious sound
      • Amplify: Boosts mid and high tones to make dialogue clearer

      You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.

      If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 32"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality display at this price and fit perfectly in smaller room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32 " tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Easy to setup and install in my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv for the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Works perfectly in the space. Love the low profile on the wall.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, response time of this tv stinks. In a world of technology with instant response this tv is in the last century. Press a button on the remote….wait literally 7-10 seconds before the screen responds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Stumps,

      We appreciate your feedback regarding your F6000F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:

      1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
      2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
      3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.

      If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Best TV Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. This is our second Samsung and we will continue to buy them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tvs great. However, the screws were hard to tighten.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MistyH,

      Thank you for your feedback. Please know your review will be shared with our internal teams. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Do not recommend. Slow TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very slow, processing-wise. It is slower than my same samsung TV from 3 years ago. Some of the apps would take 2 mins to load up and some would just crash without loading. do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Spencer,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is "audio" going out "back of unit"?? Could be more clear audio! Otherwise, fine!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JeanneB,

      Thank you for purchasing the F6000F TV and for sharing your feedback regarding the sound quality. There are several sound modes that you can adjust for different content types or your listening environment.

      Change the Sound Mode by going to: Home > Menu > Settings > All Settings > Sound > Sound Mode

      You can also use the Self-Diagnosis Tool to help diagnose sound issues. You can also test the Smart Hub network connection and run the Smart Hub and Projector factory reset functions.

      Home > Menu > Settings > Support > Device Care > Self Diagnosis> Sound Test.

      Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Worst TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this TV unless you want to spend literally hours of frustration getting it to work. I've had it about 7 months and have threatened to take it outside and smash it with a hammer numerous times. Bought a Firestick to try to speed it up, which worked for a short time until the Firestick decided to top working. After I'd had it too long to return i did find some research that this TVs operating system was slow. Thats an understatement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobinR,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    Needs a better/simpler remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great the remote is horrible. The remote has way too any buttons and complicated menus.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SMMIFL,

      Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.

      To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Slow menu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The menu on this tv is so painfully slow I considered pulling it off the wall after I mounted it and returning this thing to where it belongs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi bby757,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your F6000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    ZERO STARS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst TV. I needed one for a smaller space and have always had good luck with Samsung. BUT the picture reminds me of old TVs from the past. I've tried adjusting the settings but no luck. I'm past the point of returning it but it's so awful I'll either give it away or donate it. I have always bought my electronics from Best Buy but the quality has really gone downhill. I will start looking elsewhere for my TVs, laptops, etc.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MonicaM,

      We're very sorry to hear that you are not satisfied with your TV. We would love to be able to assist you with any adjustments or troubleshooting. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Smarter TV Than Me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more features than a 75 yr old knows how to use.

    I would recommend this to a friend