Customer Ratings & Reviews

It’s nice just a bit slow when you turn it on and the sound could be better

Great little TV. Easiest TV I’ve ever hooked up to my fire stick. It was definitely a plug-in play situation.

Excellent smart TV. Good sound and video quality. A little slow compared to other models.

Clear, crisp picture; excellent TV, excellent customer service; we are so Pleased with the Geek Squad agent’s recommendation- thank you Best Buy!

Bought it for my wife. Seems to work well. We have had several Samsung tv’s and had great luck with them. Picture is great.

Picture is good. Response to remote seems slow. Connecting to wifi signal seems VERY slow. I have gig speed wifi and my other 2 tvs connect instantly when I use them. Is there some issue with the network connection processor?

Picture is clear, minimal set up time. Unfortunately we have three devices to hook up to the computer and there are only 2 jacks. Otherwise, we are satisfied with our purchase.

I like the value. The size is perfect. The picture is great.

Samsung always has good quality TV. The control is easy to use, so far so good.

Great picture quality but the audio could be a little better (need volume about 40% to hear across room). Picture comes on very quickly! The remote DOES HAVE numeric buttons (so many TVs these days do not have numeric buttons on their remote; and that is very inconvenient when using OTA digital channels). I have not used the Tizen smart connection so I cannot comment on that feature.

The Samsung TV works fine. The biggest problem is that it only has two ports for video input. We have inputs from the local cable TV, our DVD player and Roku. So we have to keep switching the cables for Roku and the DVD player.

It is a good tv with Bluetooth so no more having to use earphones. Picture is nice. It is light and small enough to fit our bookshelf

Great picture and sound quality. Just a little on the slow side for functions.

I purchased this Samsung Smart TV from Open Box. It is in excellent condition, consistent with the description. I can’t find any scratch, dent, etc. I performs perfectly. I will consider Open Box items in the future. I highly recommend this smart TV and Open Box.

this is my 2nd samsung 32 inch tv the last one lasted 12 years it is in my kitchen and is on over 12 hours a day. the picture quality is excellent. set up was very easy. every product in my house is samsung. i will buy another 32 inch if i have to if i live that long.

I ordered online from Best Buy and it was delivered the next day. Great little TV for my office! The picture and sound are the high quality you would expect from Samsung. The price point is really good also for this size and quality.

So the tv is pretty awesome. It lacks an output (jack, usb or bluetooth) to add an audio device, but its own speakers are okay. Buying an open box device was not the best. I placed an online order from a local store, paid via paypal. About 1/2 hour later, Best Buy cancelled my order. When I was notified, I decided to place another order for the same tv. It went through just fine. I'm in Oakland, CA, and the tv came from Chicago. Shipping was fine, took a few days. When the tv arrived, it did not come with a factory remote control. Since there are no controls on the unit, this made using the tv almost impossible. I was able to borrow a remote from a friend, to make sure the tv worked, then the Best Buy web site could not solve my problem. When I finally got to chat with a human (I presume), I was directed to go to the local BB store and show them my paper work to get a remote. That part was seemless (kudos to the staff and manager in the Emeryville store...), but it was kind of a nuisance to have to go to the store to get a remote, because whoever packed and/or inspected the open box tv did not think to include a remote control......

Great picture. For what I needed in the bedroom it is the perfect size. Setup was a bit tedious, but once I got through it TV works smoothly.

Very Nice TV esp at this price. Use it in my work shop and it is a nice addition. Set up was a breeze and I use a firestick for the connection

Really nice tv for the size and price! Really easy to move around as well nice n light!