Customer Ratings & Reviews
- Model:
- UN32H5000FFXZA
- SKU:
- 10187628
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Nice 32" Samsung Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Smart 32" TV at a very good price that was very easy to pick up at the local store
I would recommend this to a friendnew TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just set it up. Looks lovely so far. I needed a smaller set, and this just fits.
I would recommend this to a friendNice pic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is nice but tv is very slow to load all the streaming services every time you turn it on. May need to upgrade my bandwidth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KarenM,
We value your feedback regarding the response time of your H5000F TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update
You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If you need further assistance, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
37 inch Samsung smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung and prefer over Vizio or
I would recommend this to a friend- Pros mentioned:Picture quality
Stopped Working in Under 2 Days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working after being installed less than 2 days. Everything seemed to be fine. Sound and picture worked well. Set up was a breeze (we own several other Samsung TVs). It suddenly started loosing color and then flashed white a few times before going completely white. We attempted a manual reset and followed some of the other troubleshooting ideas. Nothing changed. This is obviously a hardware failure. We returned the TV and are still awaiting a refund. What a shame for a Samsung TV. I would have expected this from a cheaper Roku TV, but not a Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi melkrist,
We're very sorry to hear about the issues you experienced with the H5000F TV, and we hope Best Buy can quickly process your refund.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
~Samsung Advisor
- Cons mentioned:App performance
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is my go-to, but this? Apps are useless. Remote lags. Buttons on the remote are placed in useless spots. I really am disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaryR,
We appreciate your feedback regarding remote performance. If your TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
Trusted Brand and Dependable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is a brand that I trust. I have always had good results with their TV’s
I would recommend this to a friendThanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to have found a 32" tv with blue tooth at sn affordable price with delivery.
I would recommend this to a friendWall tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. was easy to install, had to modify the wall bracket for the cords.
I would recommend this to a friendSamsung tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best for the price and reliability. Enough said!!!
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV's are the best in my opinion and I always purchase them at Best Buy-
I would recommend this to a friendSamsung is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my samsung smart HD tv. My last one was aldo a samsung.
I would recommend this to a friendTelevision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity. Smaller television, but perfect for the space I needed it for.
I would recommend this to a friendSamsung 3 inch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Insignia,returned to have the same tv throughout the house for ease
I would recommend this to a friendNew television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have paid a bit more attention to the streaming capacity.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, easy to connect. I would recommend it.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my son for his room, he loves it. Samsung always the best
I would recommend this to a friendTCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great assistance from staff. Awesome price and inventory available.
I would recommend this to a friendpartial to samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get a lot of free channels with plus. A lot of news with out cable.
I would recommend this to a friendAffordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV to add in an extra room or guest room in your home.
I would recommend this to a friend