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Customer Ratings & Reviews

$297.99

Customer reviews

Rating 4.6 out of 5 stars with 5155 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's excellent picture quality, ease of use, and smart TV functions. They also appreciate its good value for the price, suitable size, and straightforward setup. However, some customers have experienced issues with the remote control and the stand, and noted the absence of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,155 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Just as described. Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    samsung tvnone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have it out of the yet. Waiting for my son to come and help me get down the old tv from it mount high in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good smart television for the money and picture quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV: but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fine but I cannot get HULU to work at all on it. I have tried several trouble shooting options and nothing is working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't recognize the Hulu app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has an incorrect country code in the programming that prevents it from being able to recognize Hulu. Hulu isn't pre-loaded and I wasn't able to download the app after many hours of trying. I found out what the problem was by googling it and found a community discussion site. I had to return it and get a 5000 series which worked as it should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but for the price I guess I can complain. Just ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    No tv for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped powering on December 30,,,, sad Great picture for a couple of weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My grandson loves his new TV. Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and Great picture! DEFINITELY RECOMMEND

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv quality good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is too small for our room been trying trade it for a larger one but no one will answer the phone for 2 days now

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Sent it back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dumb smart TV. Awful remote and requires invasive Samsung app.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No adjustment for picture and sound. Also doesn't get all digital channels. And you can not manually pick channels.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time trying to set-up the Brightness/ Color. The manual was of no use and the instore sales associates could not explain it to me after I made several trips back to ask questions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV doesn't show a real very clear picture the color isn't very clear

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Don’t buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv turns off on its own about twice a month as requires me to get up and unplug my tv from the wall. My controller also does disconnect randomly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good television that has internet capability but it always disconnect from your Wi-fi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I receive this TV the screen was cracked. So I really can't tell you anything about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called samsung to get help programming my dish remote didnt get much help still have to use two remotes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a smart tv but very limited internet access There is always some reason why it can't do something

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV picture is good, but sound is poor.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV only because the Best Buy website said it would be available for pick up THAT DAY at my local store. Upon completing my purchase and submitting my payment, I was advised it would be shipped to the store and available for pickup 10 days later. Bait & switch. Irritating. Gave up and waited to be notified when TV arrived and picked it up then.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I finally decided to upgrade my television for the yes old model which was not flat screen.Let see how this works

    I would recommend this to a friend