Customer Ratings & Reviews

We had to return 2 of these TVs to Best Buy’s. The first had a distorted picture (a “shadow” in the lower right corner.) and the optical audio malfunctioned occasionally: garbled sound, requiring restarting the TV. The second TV had the same problem with the optical audio signal and sometimes would not turn on with the remote requiring to either manually turn it on or unplugging it to reset. I had always considered Samsung to be one of the best brands. A Samsung was the first HD TV I purchased more than 10 years ago which is still working fine. So this experience was very disappointing. We finally bought a Visio to replaced the failed Samsungs.

good buy for the $. Tedious to set up and assemble

Only had the tv 20 days which is 5 days past return, or it would go back. The sound suddenly goes as high as possible, and then the sound is garbled. I did find a somewhat solution on the internet. By unplugging from the wall for a few minutes I was able to restore normal sound. But I shouldn't need to be afraid of waking up the whole house with a very loud sound just because I want to check the weather before I go to the gym in the morning.

This review is for Best Buy. I purchased this TV (shipped) as an Excellent Open Box and it came with TV and power cord only. No Remote, No Stand (Feet) and no manual. I contacted Customer Support and they said I would have to drive two hours to the store to exchange it (closest location). I was able to do a return online, but no exchange. I returned and bought somewhere else.

Great picture, BUT: You can only use the pre-installed apps. If you wish to add an app that isn't pre-installed, "forget about it!" This so called Smart TV has no extra 'space' for any apps not already listed. Plus, you cannot delete apps you don't want, to free up space either! That really sucks!! No Paramount+ and no FOX Nation available as an example.

Great little tv for the kitchen that has the same quality picture as the bigger more watched tvs in the house.

BB visited my home 4 times...2 were Geek Squad and 2 were contractors. All of these people were excellent: professional, extremely competent, efficient, patient, and exceptional communicators. The store visit was more like trying to buy a car. I was saddled with $800 of gear when I just wanted a TV and DVD player. The TV and player were from different vendors, so the controllers do not function together. The TV sound was TERRIBLE and I had to replace it with another TV that we could hear. BB should improve the purchase process so we customers leave with functional systems. I will not be using BB again.

Great TV. Got it for a very good price. Nice size for my office wall.

I have one and purchased a second. Great picture . A bit pricey though.

Very easy to set up. Does need a more detailed manual for its features.

great quality TV, PERFECT fit for a kitchen TV,COULDN'T BEAT THE PRICE

Excellent value television for a spare bedroom; easy to set up and use

Most of the positive reviews were probably done before 1 year warranty expired. My TV was manufactured Dec 2021. Now it is garbage. Black screen with sound. Its called Samsung black screen of death. There is a consumer affairs website with over 4500 negative review of Samsung televisions. Do not risk it, Samsung does NOT stand by their products. They will give you the option to pay for repair. This is the first time in 35 years of purchasing television where I had to replace one because it stopped working in 15 months. Usually, I am just upgrading my TV. I will not give Samsung another chance to waste my money.

Great TV work's perfectly. Good picture and no problem setting it up.

Unit seems great when it is responding. We have had several times when it would not turn on either with the remote control or the controls on the unit itself.About the time we were going to call about this,it would start working again.

Got for the bedroom, as soon as we saw it we could tell it was too small. Went to a 40 inch screen and returned this one. Got another Samsung which I really like. I would recommend for the right spot in your house.

Had it for a week now and am starting to have issues with online services and t.v. failing to respond to remote and power button. Not sure if it is due to poor internet or just software issues

Exactly what I was looking for. Fits all my needs. Easy to operate.

Excellent, sleek design, well mounted and good images and sound.

Picture quality is comparable to an old vhs tape. There is also a delay in remote response