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Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.6 out of 5 stars with 9785 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and smart TV capabilities, often highlighting its competitive price, suitable size, and vivid color display, along with its lightweight design and simple setup. However, some users have expressed concerns regarding the remote control's responsiveness, and a few wished for Bluetooth, a different stand design, or noted occasional volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 9,785 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very easy and simple for elderly to use or for anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV already went blank after a few weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV already went blank and would not turn back on. Had to unplug TV and hold power button for 30sec to reset it and power up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A very expensive brick.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this TV in December. It is now early March and no picture. The TV cycles through on and off, works for less than a minute then picture turns to fuzzy lines/static, and makes a high pitched squealing noise, then proceeds to again cycle through on/off. Went through all steps to correct (software is up to date, reset factory settings, etc.). Spoke to Samsung customer service and agent told me to do everything I already did. Complete waste of money. Do not buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before buying it and someone did mention that the sound was weak but because my son's room isn't humongous I thought it would be fine. There is no depth to the sound at all. The other thing I wasn't impressed with was the strength of the wifi receiver. We lose connectivity often and when you bring other devices to that area they carry full bars on the wifi, so it's definitely the TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Nothing But Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound but blank screen Remote doesn't respond trying to get to Settings. Says input, yet HDMI is attached AVOID

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second of these tv’s I bought. The first didn’t turn on and off some of the time. The only option was unplugging it. Many have complained online. I wish I had read before buying it. So I brought the first one back. They gave me another one but it had the exact same problem. I’m not sure how Samsung can continue to sell this tv.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter’s room. My husband unboxed and set it up in the room after 1 week when he was off. The product was okay but after few weeks, the sound is not great. We can’t return it anymore because it’s more than 30 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv upgrade for updating old tv. Looking forward to using.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic crap from first step.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nightmare. I just took apart and reassembled the feet on three tvs for a move. A few turns and nice and solid, because the channels for the screws are metal. THIS piece of crap is plastic, and will NOT seat all the way, leaving me with two wobbly feet. I can’t review the picture or sound because I can’t stand it up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Kitchen Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes when I turn the TV on it doesn’t connect to the internet as it should. Fits perfectly in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 32”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Picture is excellent. Great small bedroom tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent small TV room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv if you want basics in a small room. The visuals are cleaner and more vibrant on models that are steps above.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect kitchen television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did exactly what i bought it for and the picture is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality support leg design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv support legs would not tighten. Screws seem to be too long. there fore legs are wobbly. Unstable/weak

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold a 6 year old tv!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into a best buy store and bought this tv only to find out 2 months latet that I was sold a 2018 model!! 6 years old!! How the heck does that happen!! And Best Buy wont do anything about it. By By Best Buy!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good tv! Crisp colors and very light! My sister loves it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bugged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have it for 4 day before it wouldn't turn on. I chatted with Samsung on line had to unplug it and plugged back in for it to turn on. I ask why and they said it a static electricity problem. So lets see 4 days old and this happened. I looked closer in the reviews and found a few people had the same issue. So I will be bring it back. all in all the TV was nice but not what I expected unplug an plug in to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMHO this tv is mediocre and expensive for the price. I would buy a TV of this size elsewhere. Too expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in evaluation phase, but seems to be a very good buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a prior Samsung that fell and I was attempting to replace it. This new one has a very annoying program that I cannot delete. Sometimes I cannot access my regular channels without lots of clicking. If I knew this was the case I never would have purchased this product.

    No, I would not recommend this to a friend