Customer Ratings & Reviews

Not a great HD picture. But not a bad product considering the price

Sale representative recommendation obsolete device.

Purchase this television for my daughter room and I don’t regret it, she loves it. The only negative thing is that after a month or so the Samsung would not connect to WiFi. After calling tech support at Samsung they were able to talk me thru resetting and the problem hasn’t returned yet. Great TV for the price.

I ended up returning this tv shortly after purchase. The picture has what I would call ghosting or pixelation. The only way I could minimize this was to use the setting with the lowest light output and then the picture was ok. Unfortunately at this setting in my situation it was too dark to watch.

I am so frustrated with this product. Constantly locks up and won’t turn on. When I go to support options in the app it shows no products. Will not buy Samsung again and probably will stop shopping at Best Buy. Service has went downhill terribly, assistance in stores is horrible now, I need customer service and not a college kid with a mental cheat sheet.

When opening the TV there were a series of items I needed to complete before the TV would function. Some of the instructions I found confusing so getting the TV was frustrating and took too long.

Nice TV for a Christmas gift. Needed a TV that was in stock and could be picked up curbside. Curbside order was filled quickly with no problems.

After owning this TV for just shy of 3 months the Wi-Fi adapter went out. We didn’t think this brand of TV would need a service contract but we were wrong. Now we are out $200+ unless we pay to diagnose and repair or make another attempt to contact Samsung.

This must be an older set and does not display all of the streaming options as the 43" and 55" Samsung TV sets just purchased in October.

speakers isnt the best. sound up tp 100 percent and not loud

When you view this TV from either left or right side angle, the image is totally washed out.

It was a guest BR TV. Only used once so far. It fits the bill. The staff at Best Buy was helpful finding the right size for the room.

I will never purchase anything from Best Buy ever again! I paid full price and they gave me a floor model TV covered in fingerprints with nothing else inside the box. No cables, remote, or owner’s manual. I want a full refund, and I will make my purchase elsewhere. Horrible experience!

turns on 4 days on day 5 doesn't turn need to unplug

TV o.k. For the money. Thought picture would be better.

This tv appears smaller than actual size but ok for the price.

i gave it an average 'cause i haven't set it up yet

The price is $60 extra paid than 40 inch samsung 1080pdi

Would check out TV's more thoroughly before I buy one next time.

I was shipped a tv that could not be used do to missing parts. Tried to return it and couldnt get best buy to come pick it up couldn't get a return label couldn't get the parts and couldn't call the store as the stores no longer take there own calls horrible customer service. Worst i have ever.