Customer Ratings & Reviews

a third party installed the TV, but never explained the remote so I have to use 2 remotes to turn it on and off. Need help with this, please!!!!!!!

Smart tv is not that user friendly! That is my review!

Already said. This item is a waste of time and money, unless you can talk to and understand people in INDIA!

Don’t buy this tv. Within the first month a message popped up on my screen saying insufficient storage. Tried resetting the tv to factory settings. Didn’t work. Then I tried re-setting the smart hub for the apps that come pre-installed on the tv and this still didn’t correct the issue. Per Samsung I was told to install an external hard drive to download updates and other apps. Didn’t work. This is just a temporary fix as this does not free up the internal hard drive space that is installed on the tv’s mainboard.

Aside for only using it every now and then, it suddenly went dark, but the sound was still working. I will by another one now and hoping for more longevity.

This tv is very slow when using the romete and changing channels etc. Inwish we woukd have gotten a TCL instead.

I bought this TV 8/25/21. I am already having problems with the language changing when I did not change it. The stations change without me changing them. I having only had this Samsung TV 3 1/2 months.

Dont like this one thing..it seems the tv doesn't turn on after a certain time. Have to unplug then plug in again to reset. Wasn't informed about this prior to purchase

I am very satisfiedwith this TV; sound is what I expected about average, but had to adjust brightness; way to bright

can't get but one channel on this TV. Then it's a channel we have no use for. We don't have dish or cable just air. Never had any problems with any of our other samsungs.

had to pay comcast to set up. instructions not easy to follow. constantly have to re-boot because sound stops working

Sometimes it doesn’t respond to the remote or turn on with the button on the unit. I have to unplug it for 30 seconds to make it work. Also it is not bright enough.

Very pleased with this purchase. I replaced a low end TV in my RV. I’m out west and surprisingly I can pick up like 6 more channels with this model. The other one I could pick up 1. Very pleased.

Sometimes when I turn TV on, I get only sound no picture. Othertimes TV will not turn on at all and I have to unplug and replug. Geek squad advised to update. No update available. I'll be returning

After 3 months mounted on the wall and working fine the speaker started blaring loud and distorted. Of course, the one time I didn't get a protection plan.

Great Tv for the price would recommend this Samsung tv i use it imy rv it took about a minute to set up

Was told TV was refurbished and checked. They must have been blind as the frame had many scratches some deep as well as imperfections on the screen. I took it home and did not check it right away. Store was closed and I had to leave early the next day for NYC. I was unable to return it right away which it merited.

Television feels like a bent piece of plastic. Not sure why Samsung cannot make a flat TV that does not need mushroom spacers. The Smart Hub is invasive even after turning off smart features. I miss dumb TV's a lot in custom installs....

I hate this TV. It is the worst one I have ever had…I have had issues with syncing the audio and video and apparently, it’s just the way it is with any Samsung tv. It also doesn’t work with the FireTV stick. I have to continually reboot my Fire stick. I have NEVER had this issue with an LG or Vizio. Do not buy these TVs if you don’t want to get frustrated every time you turn on your TV.

This TV has had intermittent issues since the first month that I purchased it. Sometimes it will not power on from the Standby mode, other times it has sound but no picture. The only way to get the TV to work from these failing states is to pull the AC power for a few seconds and then plug it back in. The TV reboots and runs fine for several days without issues. I have searched the Samsung troubleshooting FAQs, the internet and even uploaded the latest Firmware update but have not found a permanent solution.