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Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.6 out of 5 stars with 9785 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and smart TV capabilities, often highlighting its competitive price, suitable size, and vivid color display, along with its lightweight design and simple setup. However, some users have expressed concerns regarding the remote control's responsiveness, and a few wished for Bluetooth, a different stand design, or noted occasional volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 9,785 reviews
  • Rated 1 out of 5 stars

    Trash TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is filled with Samsung TVs. Everyone said LG is the new way to go. I stuck with Samsung. This is a fall asleep bedroom tv. Barely have the volume past 7 and the speakers blew out. Only tv this has ever happened to. 30 days old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great purchase. Item in question worked as described with no complications to note.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy Samsung.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a smart T.V. It is a stupid T.V. I will buy a Vizio in the near future. The black background of a show gets fuzy and not clear. Shuts down for no reason. Have to unplug then restart frequently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products. I purchased the TV on Black Friday. I couldn't resist the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Full me once shame on you, full me twice....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the salesman told my wife and I that we were purchasing a "replacement" warranty. The joke is on us. The Geek person looked at my account and first said he didn't see a warranty at all. Then I produced the receipt, and he "found" it. The they said I didn't have a replacement warranty since there was no R beside the number. When I asked what the price difference would have been he said it doesn't matter at this point. Well, it's going to matter a lot to Amazon when they get my business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this tv for my toddler , has all the smart apps needed to keep her entertained

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Very disappointed. No blue tooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should have read the description better. I assumed a smart TV and high resolution would automatically include blue tooth for using head phones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Total waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok if all you want to watch is 12 channels. I thought I would be able to get regular tv channels also but I can't. All I watch is game shows on this tv. It also cuts off whenever it feels like it. Was waste of $.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture was ok. only has 2 hdmi. shared rca. no audio out through rca jacks. you cant use a swing hanger cause it blocks half the inputs so the inputs are useless. no buttons on the tv. if the remote ever goes bad you wont be able to access the tv. so i returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed fine to start. A little over a month old and the sound/speakers are all messed up. Need to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed and no support

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen started to go dark progressively starting at the right side. Calls to Samsung support yielded incompetence backed up with zero product knowledge and zero resolution or path to resolution,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv is fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has issues with turning on and staying on. Sometimes while turning on TV will turn itself back off again. I probably will be returning it for a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Floor model but not told and damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a floor item but I was not told until it arrived. The screws for the stand were missing. The tv was damaged, but they did give me a fast refund after I returned via UPS at their cost. Poor job for shipping it to me in used and damaged condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv. It seems to be made well and has all the connections I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fibs and selling old tv’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad Best Buy selling 6 year old tv’s as new. Salesperson said can’t put tech in that small 32” tv!!! Uh they do with phones. Phones sure don’t use 720!! They were not honest enuf to tell me what I was buying. Found out thru support for tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Strange. Last 3 Best Buy Purchases FAILED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly rated reviews, brand names like Samsung and Netgear that have never failed when bought elsewhere before, all lasted less than a year. Some kind of confidence....NOT! Back to Amazon where they don’t push buying the geeky stuff...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screw the customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stinks for there 15 day crap return policies. Now I know why they need to close up and go out of business! They screw the customers pay good money and change prices so you can't get the difference. So sad done with them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy this one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awful for streaming. It locks up while spooling/downloading and we have to unplug it and then plug it in again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter wanted a larger tv for Christmas, so I bought this for her

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not able to see menus or features before we bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because we were told it had a “wake” feature but it did not.

    No, I would not recommend this to a friend