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Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.6 out of 5 stars with 9785 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and smart TV capabilities, often highlighting its competitive price, suitable size, and vivid color display, along with its lightweight design and simple setup. However, some users have expressed concerns regarding the remote control's responsiveness, and a few wished for Bluetooth, a different stand design, or noted occasional volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 9,785 reviews
  • Rated 2 out of 5 stars

    Not living up to expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was purchased as an open box item. After a few days of use it has had several black screen issues requiring a reset of the unit to be able to turn it on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Samsung makes great TV’s. I have 3 of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions, could have been A LOT clearer. however one call to the GEEK SQUAD I was enjoying my new Samsung Smart TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless installers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the third party. I miss the Geek Squad. My husband had to call Samsung to set the TV up when they got here. They couldn't figure out the wireless connection either and he had to call ATT. He did the work and they took all the credit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm too stupid for a "Smart" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plugged this small flat screen and connected it my Xfinity connection I got requests to download apps. Didn't know how and got assistance from a younger more knowledgable person. She worked with it for about 1 hour and determined set couldn't get local tv channels. Old Samsung could.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect Playstation. Unable to save my devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tv wont get all channels...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv for my son to take to college, it didnt get all the channels so when he came home for Christmas break we sent back to Samsung to be fixed, we got it back he took it back hooked it up today, same problem. now i see its to late to return it. i will reach out to best buy because they have always gone above and beyond to help fix a problem. best buy is good this tv not

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t make it 5 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quit working after 4.5 months. We’ll see how good Samsung’s warranty is

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not So Great - Horrible Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tiny speaker faces the cabinet base, makes sound scratchy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several problems with the TV after its purchase: 1) it wouldn't turn off (happened once); 2) couldn't turn it on (happened several times); and the screen froze several times. It is currently at the Samsung Repair Center in NJ .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not detect the internet about 50% of time. The picture is okay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Excellent screen and color quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wide, clear, color wuality of the screen and the great sound!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, absolutely the worst.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm either gonna return it or throw it out the window. The red led keeps blinking or it won't turn on unless you unplug it and plug back in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for use with samsung dex. It does not work wirelessly. It won't connect. Save yourself the trouble. It does work with wired connection but i was very disappointed. My old monitor worked with wired connection. I'm using both a s20 ultra and a fold 2.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps included are good. My only complaint is the remote not very user friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an extremely dark picture. Its picture becomes brighter when there is more light in the room, not less. Very dissatisfied with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid interactive features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly every application you need is housed in the front page of this smart TV. Excellent, problem-free linkage with all associated application accounts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally got it ! Very professional and fast.I appreciate the recovery,See you in a few years,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Old tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not find out that this was a 2018 model until after I checked out and tried to cancel but was not successful.switch and bait they call it.picture sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv good speakers and it sounds good nice pictures

    I would recommend this to a friend