Customer Ratings & Reviews

I have had the TV for three months and the speakers are now blown

Poor quality picture. Blacks are gray, disappointed in this tv

So disgusted. We recommended Samsung to so many people and now just after the 12 months warranty runs out the TV died!! The TV was plugged into a battery pack up power unit to. Watching TV last night and it just died. We purchase 2 of the same TV. Tested power cords and everything. The 1 just died. Hoping the other one isn't soon to follow.

When turned on with LG Sound Bar, do not know if words can be understood or they will be GARBLED!!!! Have had sound completely go silent, for no known reason. Also have recently to spend (at least) 5 minutes to even get set to turn on, both with provided remote and set on/off switch (push button).

Bad sound started out fine but three days later the sound went crazy and then just was horrible.

How to return this one because it didn't have the Apple airplay on it to connect for my device you have to make sure you check the model numbers on the boxes to make sure that there's two different ones to different styles of TVs one they look the same but they're different one doesn't have a player play on it with Hulu, Netflix, Apple AirPlay, and the other one does

I ordered this as I wanted a smaller smart tv. It arrived in a timely manner. After following the directions and installing the “feet”, the tv was very unstable, so much so that I was afraid to let go of it, as I felt it would fall over. May work well if hung, but not as a table or dresser top tv. I sent mine back.

After receiving it, setting up, on phone twice with cable company and phone factory resetby Samsung, geek squad had to come out to advise the tv was bad. Finally received replacement, so far, so good.

The TV was ordered as a Christmas gift for my parents for their new RV. By the time they went to hang it and use it, it was discovered to be broken, with a split screen. They're now stuck in another state with a broken TV and I have no apparent way of returning it or getting it fixed for them.

Really enjoying my programs much more. The screen size is perfect for the room.

I was sent an already open tv I don't have a car to bring it back or to the post office. There was regular tape around the screen and some pieces of the original plastic that wraps around to protect it. I'm ill and not that young anymore I just gave up on that situation. Why would they send something like that now it needs to be install I'm not holding my breath it woul probably last a month

The TV's sound inexplicably goes off! I'm not a novice with TV's and I triple checked all the settings. Ultimately the only thing that works is to unplug and re-plug the TV. Stay away from this model!

yours didn't work at all; I got another from another store and it is great.

Arrived in a timely manner, but this TV would not recognize connections. We walked thru set up multiple times and finally called Samsung support. They advised to return since they couldn't even solve the connectivity issue. After disappointment, the Best Buy Staff were very helpful and immediately found a suitable replacement to our satisfaction. 'Id be wary of purchasing another Samsung TV.

Bought this TV following several recommendations. Set it up and tried to use it. Both my son and my husband were sickened by the smell of the gassing off of the fire retardent chemicals. Even with the outside door open they could not tolerate it, Research showed that this is a problem especially for Samsung. Tried to return it but since it was past the 2 week limit for returns this request was turned down.

Super pixilated even on different sources but much worse on lower quality sources like Netflix. Returned.

Almost all programs are dark. Tried correcting but it didn't work

The TV wifi stop working after one day and had to order a replacement TV.

Exactly one year after purchase, the sound on this TV is super muffled and impossible to hear. Don't waste your money on this complete garbage!

Considering to buy again for the basement workout room. Cut the cord on cable.