Customer Ratings & Reviews

I like my older Sony much better…………………………………………..

I bought a smart tv so I could access the service I pay for. This thing will not stop bombarding me with their live tv from samsung tv plus. Its so loud. It just won't stop. The menus are unresponsive. the apps are terrible. This thing is just all around terrible.

Problem with the power. Turn off every hour. I don’t recommend this tv

Just bought this TV and am now returning it. After setting up the TV, I learned that it will not stream the audio signal to both the speakers and the digital audio output the sametime time. You get to select one or the other, but not both. Since I am hearing impaired, I often listen to the TV with wireless headphones. However my wife is not hearing impaired, so the TV speakers work fine for her. As a result, the two of us cannot enjoy quality audio at the sametime I less I want to purchase an external audio system. Struggling to believe that the TV lacked this capability, I chatted with Samsung technical support. They confirmed that my understanding of how the audio operates was correct. I also learned that many other Samsung TV's lack this capability. I cannot understand how Samsung missed such a simple audio feature that has been present on all other TV's.

Tried 60 days to register tv on Samsung's website. Their reps no help, keep saying try again in 7-10 days. Operating manual not accurate, had to rely on trial and error. Paying store technician almost essential. Remote too small, no night light.

I bought this TV and have been using it for a month. The operating system seems to be going haywire. So much so I can’t even open up my settings menu to do a reset on the TV. It started out just force closing my Netflix app. So I thought maybe it was just the Netflix app itself, but then it started to randomly bug out to the Home Screen while I was using my console on an HDMI input. Now if I turn the TV on, the home menu doesn’t pop up and I’m not able to use the settings tab. After a month the TV is inoperable.

I have 2 previous models of the same tv ! This one I had to return because the picture was worse than I had.

power light kept on blinking bright red constantly. Samsung support determined unit had to be returned to authorized repair center. I was contacted they received unit damaged and they voided the warranty. Discovered other consumers reporting same power light issues which would have prevented me from purchasing this tv had I been aware of this. waste of money.

Open-box 32" Samsung TV, indicated as Excellent and Geek Squad inspected. Parts missing and screen damaged, only 1/2 showing, other half large black and white splotches (like a Dalmation dog), with various colored vertical lines. BEST BUY, inspect your open box items, not just slap an OK on them and lead people on.

I knew I was getting an open box. The tv was missing feet to stand. I called numerous customer support No help.

Dont be fooled by the high quality name and low price point. Used for about 15 minutes and put it right back in the box to be returned... Sound is terrible... No bass what so ever even after manual adjustment.

Screen died after 2.5 years! We bought this Samsung 32" N5300 TV in Aug 2020. As of Jan 2023, we have sound but the screen is black. We tried unplugging and holding power button in for 1 minute, etc. but nothing worked. You can see a picture if you hold a flashlight to it so it is likely that the backlight has gone out. Our other Samsung TVs were always great so not sure what the issue is with this model.

Beware the little red sticker. I paid the Black Friday sale price. But when I got home I saw the red sticker stating it was an open box and had parts missing. The security tape on it was doubled. My fault for excepting. If I wanted an open box, I would have bought one. BTW... open box fair condition was 40 bucks cheaper. So not only was I duped, I overpaid.... returning it BEWARE

Not pleased, slow to respond, buffers for a very long time. I have other tvs, only this one has these problems.

Tv works great but was missing parts when I opened the box.

TV seemed ok at first. Then had problems where we couldn't tell if caused by cable co or tv. Cable co. said signal was ok so we hooked up to 10 year+ old tv. Worked fine. Tried the Samsung again but at that point could not be turned on by either its own remote or the cable remote. Returned item to Best Buy. Very disappointed after spending extra $ for what we expected to be a quality product.

The Samsung LED TVs all have a bad capacitor, it will die within 3 years. Do not buy, or at least pay the extra $$ for the extended warranty. Samsung will do nothing for you. Horrible TV for what you pay for.

Just like the last time I ordered from. Brought half of my order and canceled the rest

Tv sound fluctuated. Even if you have an extended warrenty, you have to take 32"tv in to store to have it serviced.

So much frustration with this TV. It came with a distorted speaker. I called service, and since it's too small for a service call, they needed me to bring it in, or perhaps they would send me a mailer. I'm already 2 to 3 hours on this; I decide I'll just hook it up to a receiver so the speakers won't matter. I go to do that, and no sound. An hour or so with support, they can't get it to work. I'm back to service. Aaarrrgghhh. Beyond that, the internet never stays connected. Every time I turn the TV on I have to hold down 'on' and reset it. Worst TV I've ever owned, and my last Samsung product.