Customer Ratings & Reviews

Screen died after 2.5 years! We bought this Samsung 32" N5300 TV in Aug 2020. As of Jan 2023, we have sound but the screen is black. We tried unplugging and holding power button in for 1 minute, etc. but nothing worked. You can see a picture if you hold a flashlight to it so it is likely that the backlight has gone out. Our other Samsung TVs were always great so not sure what the issue is with this model.

Dont be fooled by the high quality name and low price point. Used for about 15 minutes and put it right back in the box to be returned... Sound is terrible... No bass what so ever even after manual adjustment.

Beware the little red sticker. I paid the Black Friday sale price. But when I got home I saw the red sticker stating it was an open box and had parts missing. The security tape on it was doubled. My fault for excepting. If I wanted an open box, I would have bought one. BTW... open box fair condition was 40 bucks cheaper. So not only was I duped, I overpaid.... returning it BEWARE

Tv works great but was missing parts when I opened the box.

remote went up in 4 hours of use and best buy wood not replace it.

Not pleased, slow to respond, buffers for a very long time. I have other tvs, only this one has these problems.

Great tv very nice!!!! Love,love it!!!! Thank you BEST BUY!

TV seemed ok at first. Then had problems where we couldn't tell if caused by cable co or tv. Cable co. said signal was ok so we hooked up to 10 year+ old tv. Worked fine. Tried the Samsung again but at that point could not be turned on by either its own remote or the cable remote. Returned item to Best Buy. Very disappointed after spending extra $ for what we expected to be a quality product.

The Samsung LED TVs all have a bad capacitor, it will die within 3 years. Do not buy, or at least pay the extra $$ for the extended warranty. Samsung will do nothing for you. Horrible TV for what you pay for.

Just like the last time I ordered from. Brought half of my order and canceled the rest

Tv sound fluctuated. Even if you have an extended warrenty, you have to take 32"tv in to store to have it serviced.

So much frustration with this TV. It came with a distorted speaker. I called service, and since it's too small for a service call, they needed me to bring it in, or perhaps they would send me a mailer. I'm already 2 to 3 hours on this; I decide I'll just hook it up to a receiver so the speakers won't matter. I go to do that, and no sound. An hour or so with support, they can't get it to work. I'm back to service. Aaarrrgghhh. Beyond that, the internet never stays connected. Every time I turn the TV on I have to hold down 'on' and reset it. Worst TV I've ever owned, and my last Samsung product.

Worked great for almost 3 years. But now the backlight is dying and I am looking for a new TV.

It isn't at all user friendly, and the person sent to set it up was totally incompetent.

TV doesn’t work TV not what I thought Picture is so blurry you can’t see anything

TV worked finr for a few weeks then picture disapeared

Will randomly not have volume or will have a strange volume setting when I turn it on. I’m not touching the volume settings when I have it on and I live alone so no one else is touching them either. The TV volume is turned way up and not on mute. The only way to fix it is to put it back to factory settings which is a major pain. I should have listened to other people’s reviews but no tv had very good ratings.