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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 9786 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and smart TV capabilities, often highlighting its competitive price, suitable size, and vivid color display, along with its lightweight design and simple setup. However, some users have expressed concerns regarding the remote control's responsiveness, and a few wished for Bluetooth, a different stand design, or noted occasional volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 9,786 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and great quality television. The Samsung brand has an excellent reputation, and this one lives up to it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, occasional issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this TV - when it is working. Image quality, color and sound are impressive for what I use it for, a kitchen TV. The problem I have with this TV is that it occasionally locks up. It’s unresponsive to any remote control inputs and the only recourse is to unplug the set for several minutes. Afterwards, it works perfectly. This happens about once per week. I’ve also experienced occasional WiFi connectivity issues. These are resolved with a reset via the TV menu. I’d recommend for the price, if you can bear the occasional resets.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great as a bedroom tv.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to an elderly Aunt & Uncle Their only complaint was the volume didn't go up high enough. Otherwise, they were happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My wife loves it. Enough said!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the product we wanted, installed within our time frame, and there were no glitches. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were knowledgeable and so helpful. They made my purchase so smooth all along the way. When I left, I were happy, satisfied, and completely at ease with my purchase. Thank you, Juanita

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase overall. Planning on getting a bigger one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another outstanding Samsung product. Very happy with it. Just the right size for the application.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated rating this TV a 4 or a 5. It has a very good picture for it's size. The sound could be improved, however.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 32 Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good TV. The picture is fantastic. The audio is good but not great, but that seems to be the norm for many newer TVs. I will definitely add a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Shameful product support from Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung 32" model, UN32N5300AFXZA from Best Buy July 28, 2019. The purchase at Best Buy went very well. This review was written 2 months later. Setup went smoothly, nice picture and decent sound -- when there was sound. Every so often when the set powered up, there was no sound. There was no reliable solution to restoring the sound other than to wait a day or two and it would magically come back - only to disappear again in a few days. No solution came from several phone calls with Samsung. Finally they sent two technicians to assess the problem. When the techs called their support hotline they were told that this was a known "software problem" and there was nothing they could offer me other than to live with the problem until Samsung issued a curative software update sometime in the indeterminate future. This was not acceptable to me -- it was a brand new TV -- so I asked to escalate my problem to the next level -- something they quaintly call 'Executive Customer Relations." The ECR representative didn't even bother to call me but sent a "get lost" email informing me that, "... it has been confirmed that the unit does not qualify for any accommodations." Apparently sound is not viewed as an essential feature for Samsung TVs. Unless you are a big fan of the Mime Channel, I cannot recommend any Samsung TV. This is my last Samsung purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was a gift for my granddaughter in college and she is very pleased with the quality and fearures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase in store. Brought it home, hooked it up & have enjoyed great tv ever since. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great picture and sound at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little TV at a reasonable price. Works in my Bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and very clear picture. Just the right size for my 2nd bedroom. I just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV display is clear and crisp. Fast and responsive

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was awesome. Worked great for CCTV camera system. Big screen. Good quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great and smart tv has not required a streaming stick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the chance to use tv. So far so good. I will update my review in two months

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for the portability of moving from room to room. The remote takes some getting used to.

    I would recommend this to a friend