Customer Ratings & Reviews
- Model:
- QN32Q60DAFXZA
- SKU:
- 10362507
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Turns on by its self
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV turns it self back on some times after turning off
No, I would not recommend this to a friendMy TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to adjust. Previous TV was a Sony with a larger Screen.
I would recommend this to a friendPerfect bedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my bedroom. Truly very high definition. It almost looks like 3D. Simple to set up. I love it
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order was pick up quickly with no issues! Thanks !
I would recommend this to a friendNot Terrible, just dont buy from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has below average picture for a 4k display. The amount of glare makes it nearly impossible to view in well light areas. Its is cheap though so i get all that. The worst part is that i bought the screen and had to leave town for work right after, by the time I had a chance to use it and find out i did not like it, my 15 day return window that best buy offers had ended. A 15 day return window is ridiculous so i would highly recommend buying elsewhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .4kTV,
Thank you for sharing your thoughts on the picture quality of your Q60D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
While light conditions of each room environment are different, for optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-Glare designed to minimize ambient light reflection is featured on our QN90D series and higher.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Harmoon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I’ve not opened the box just yet but I plan on mounting this it later month.
I would recommend this to a friendQ60D 32" QLED 4K Samsung Smart Tizen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sits next to my 32 G7 to watch TV on and stream
I would recommend this to a friendNo Spectrum App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 5 starts but the Spectrum app is no longer available and that is why I have stuck with Samsung TVs. I had to purchase a streaming device to get this. Looking into this, it is a known issue.
I would recommend this to a friendBrand response from Samsung
Posted .CraigV,
Thanks for your review. Please give us the opportunity to look into this - call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Five star!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great price, great help! I will go back again!
I would recommend this to a friendTv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV—————————————————————————————————————-
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised and a good price. Delivered on time. Very satisfied.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek agent did a wonderful job setting up the tv and making sure they were working
I would recommend this to a friendAmazing Colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful resolution perfect for my kitchen .Very glad I made this choice .
I would recommend this to a friendHot pile of garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV!! Lagging and overall experience subpar for price. Tv overheats the operating system can even get through its own setting without freezing took it back after 2 hours of use. Like watching shows or movies well framerate drops/picture quality drops throughout anything you watch looks like your watching a potato when theres complex scenes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Timm,
It's unfortunate to hear of the issues that have caused you to return your Q60D TV. Please know that if given the chance, we could have assisted with providing troubleshooting and adjustments to resolve the issues you've mentioned. For example, your TV likely needed a firmware update for optimal performance; this can be done directly through the TV itself under Settings > Firmware Update.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Inspected by Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was missing both the power cord and remote. while it was a scratch and dent item, it was clearly sealed with tape stating, "Inspected by Best Buy". How can item missing critical operating items pass inspection? How could it be determined that the TV even worked without a power cord? The only positive part of this transaction is that it was easy to return at my local BestBuy
No, I would not recommend this to a friendBrand response from Samsung
Posted .kwag82,
We appreciate your feedback regarding parts missing from your TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Acceptable upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV. Picture is not that much better than my old Samsung non-smart TV. I just needed a smart TV.
I would recommend this to a friendAverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. However, it is not the most user friendly .
I would recommend this to a friendTV good setup hard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great. But setup was painful. captions were very hard to get right. Samsung support was very very good. But being on the phone for 2 hours was painful. Now everything is good.
I would recommend this to a friendBrand response from Samsung
Posted .GREAT,
We're sorry to hear you found the setup process complicated. If there's anything we can do to further improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Opened before but sold as new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung 32" Q60D QLED TV as new. When I opened the box, it was obvious that it had been opened - the insturctions were taped onto the package and the screws for the feet were missing. Check before you leave the store! The TV itself is great.
I would recommend this to a friendBrand response from Samsung
Posted .JanetY,
We appreciate you sharing your purchase experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Mike Jarboe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good to acceptable. I had difficulty navigating the setting, but OK .. now.
I would recommend this to a friend