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Customer Ratings & Reviews

Your price for this item is $466.99
The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 281 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 281 reviews
  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv had a fire tv before this and the difference is night and day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung small tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture; volumes is just ok, good brightness

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't trust Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You lose color if you sit anywhere but center front. The legs stick out further than the screen. Ours is on a shelf so it sits back about 3 inches. The volume has to be almost all the way up to hear the sound. My biggest complaint is with Best Buy. We bought an excellent Open Box, meaning it had all the components and materials. It didn't. There was no remote. I called to complain and was told they couldn't do anything about it. I could return the TV and get another one if I wasn't happy. Or I could buy a new remote at a Best Buy near me. Not happening. This is the last time I order from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      kajj,

      We appreciate your feedback regarding parts missing from your TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Tv Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely sweetest customer service ever! She made the purchase feel very reassuring that it was going to be a good tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great if you need a very small TV in a small area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture on a 32 Inch tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on a 32 inch tv. If you want a 32 inch tv this is a nice tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably the best 32” option but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a thin, small bezzel 32” TV, there aren’t many options. This TV fits the bill but I hate the GUI (app interface). It’s cluttered with stuff you don’t want to see and too complicated to navigate. That being said, it works and once you wrap your brain around Samsung’s poor design, youll find at least the interface is responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fine TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is adequate. Color seems a bit too red, so I have tried to adjust it. No apparent way to adjust the bass, so the sound seems a bit louder and deeper than I'd like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality…tv is perfect for the room!!! Perfect size!!!! Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung tv is perfect for our screened porch. No glare whatsoever and an amazing picture quality. Samsung has been a perfect choice for all our tvs in our home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Network Connectivity Issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, but about 3 months into owning this TV, I’m starting to have network connectivity problems. Called Samsung initially and they took me through several troubleshooting steps and I ended up having to do a factory reset, which required me to re-install my apps and set them up again. Then two weeks later, started having the same problem. The TV is still under warranty, but Samsung wants me to detach it from my wall and take it to a repair center 40 miles from my house.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EarnieJ,

      It’s unfortunate to hear of your experience with Samsung’s Q60D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    4K 32 in tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecosystem of this tv is great. I use it as a GYM TV, and i can connect it to the Peloton app and have music at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Price for. Great Smaller TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great / lots of features / good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stunningly clear picture, excellent programming, superior customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely perfect. I am so glad I bought it. Also the professional staff member at Best Buy Atlanta Buckhead was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that found a 4k tv ok the smaller side. Great price too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Narrow viewing angle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice if you are standing directly in front of it. But any deviation to the left or right, and the picture quickly 'washes out'. First time with a TitanOS. SLOW! Makes me appreciate how fast the Roku device is. Very much dislike that you cannot change many setting unless you create/use a Samsung account. And did I mention expensive? Expected more from this brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SteveC,

      Thank you for your review of the Q60D QLED TV and for sharing your thoughts on the viewing angle. Your Q60D is designed with Dual LED technology which allows the TV to balance color and brightness more accurately than conventional Edge Lighting arrangements. Samsung TVs with Dual LED also produce a wider viewing angle, making it better for everybody watching. Starting with our 55” Q80D, our models feature a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Mr. Battle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV (pictures) for a small bedroom. Provides excellent clarity and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and just the right size for the bedroom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Qled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv for gaming at work. Really good tv but other options that are just as good at a lower price point. But still a really good tv

    I would recommend this to a friend