Customer Ratings & Reviews

Great size , holds a lot! Another good Samsung product to replace our last 17 year old Samsung !

Runs quiet. Took a couple of days to make first batch of ice, then it has been doing great since. Makes small amounts of ice per day, but has 2 ice makes which makes it better. Purchased without water and ice despenser, love not having mess to worry about.

This refrigerator is large and just what I wanted!! Has ice maker that gas two different sizes of ice.

Excellent no frills refrigerator. Ice maker is excellent. Refrigerator & Freezer maintains the temperature I set . Well lit interior with plenty of adjustable shelving. Samsung App compatible to monitor. You really can't go wrong with this refrigerator in my opinion. 10x better than my GE Cafe refrigerator.

Great product. Installers were great. It is working fine and hope it continues for a long time.

Not the best looking frig but very spacious and works grate

Largest purchase aside from Sonos sound system. From the best salesman to start, and our purchase of the best fit for our household. Size, price, and capabilities all came together for our best and most satisfying purchase

Very Spacious Refrigerator. The appearance is very elegant l.

I really love it . Very spacious . I give it to my mom for Christmas gift she was so happy

Good size and storage, very functional for our family needs.

Very happy with the large capacity of this fridge. It fit in like a regular one. Doesn't look huge.

Great inside space and works perfectly. Best purchase ever!!

I love the capacity, the french doors and the convenience of the ice maker and love the freezer

very nice fridge now if I could only win 400$gift certificate would be great

excellent large capacity & ice production - easy to access what I put in & easy to keep clean

Love that it makes two ice sizes. Easy to clean shelves and looks great!

Bought this fridge on black friday. It's excellent so far. Lots of space and since there is no water dispenser there are big shelves inside. One thing I noticed is the left door sometimes doesn't close properly but it looks like it did. You have to slam it shut. Just something to be aware of.

Pretty and large size , live the 2 types of ice and the fingerprint proof keeps it looking new

This refrigerator is perfect! Perfect for my needs and fit perfectly in the space designated. Brought everything upfront and right into perfect view. Makes two different types of ice as well. Got it for a great price!

Exact same situation. They are an eeeevil corporation. Mine went bad after 13 months, 1 month after warranty and the support rep told me that was industry standard for warranty’s and there was nothing she could do. I blew my lid and told her that it’s not industry standard for a brand new refrigerator to go bad after one year asked her if she was was deliberately trying to lose my business forever. She relented and said that they would cover the parts and I would be responsible for the labor. I argued further and she relent it again and said that there rules cover it this one time. Two days later, they reached out to me to try and schedule the repair technician coming to fix the issue. They scheduled a visit almost three weeks out. Since it’s just me, it wasn’t the end of the world. as long as the technician comes over to fix the issue and my refrigerator is up and working again with whatever major issue it has I just wanted to buy a little bit more time and was really peeved that it went out that quick. I have never in my life heard of, nor seen a refrigerator going out that quickly and with that little use before this. The technician comes over… A very clean, cut gentlemen, the most clean, cut appliance technician i’ve ever seen. Who incidentally did not speak a word of English, tried my hardest to understand him and absolutely could not. He told me something that sounded like compressor, handset me a paper to sign, gave me a thumbs up and told me it was good to go. Honestly, I was kind of disarmed because I thought that the issue was actually fixed. He was straight from Korea and I just thought he was a text from Samsung corporate. but I was stupid and I was wrong. Two days later the same thing happened again. I called them and told them that nothing was fixed and. The exact same issue had presented itself. My refrigerator was 67° on the inside. And they sent him out again. This time I got out Google translate and he told me that if it happens again then it’s probably the Evap that’s gone bad. I asked him what he did and he laughed and said that he replaced a connector, i forgot what, but, he held up a car small wire assembly. I asked him why he wouldn’t just replace the Eva right then as I had been waiting another two weeks on top of the three weeks that I initially waited. He shrugged and said,”Samsung won’t *unintelligible*, just call.” I called them back and reported that the same thing had happened again and again there was a multiple week wait. My last conversation with the support rep and with her telling me in a very defeated tone that samsung typically won’t replace a refrigerator until at least 5 to 6 trips have been made by the technician. And the technician is literally instructed to not fix the refrigerator perform major repairs. I have bought and owned five Samsung TVs, a Samsung printer, a Samsung laptop, and many other Samsung products… and was even considering moving from iphone to Samsung for the camera. I will never touch a Samsung product again and do my best to ensure that no one in my social group or family ever purchases a Samsung product again… They are complete garbage and their support is trained and instructed to deliberately wait people out when their products go bad during the warranty. Just to ensure that they don’t have to replace it. I know people often read these nightmare and very intense tie rates and don’t pay much attention to them. Because I’m one of those people that reads angry reviews and shakes his head. But I promise you anyone with a French door refrigerator. It will happen to you too, maybe not at fast, but, not by much. I cannot believe that this is how one of the largest electronics manufacturers in the world handles its business.