Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 6546219
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Do not buy if you like cold food!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator worked great for 3 months then ice machine stoped working properly. Then a month later the freezer followed by the refrigerator stoped cooling. Now i have been without a properly working refrigerator for the past 3 months. I had such high hopes for Samsung being that I love their other products but i will not be purchasing another Samsung fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your ice maker that is not properly working and with the freezer that stopped cooling. Let us help.
Here is a link for troubleshooting steps for your ice maker that is not properly working; kindly choose the one that matches what is happening on your ice maker.
Samsung ice maker is not working.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Here is a link for troubleshooting steps for your refrigerator that stopped working. Please watch the video and click on the embedded words.
Cooling issues with Samsung refrigerator or freezer.
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147384528) to help our team pull up your information when you message us.
Thank you.
-Ricardo
QUIT COOLING!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Samsung 31.7 cf French door refrigerator the end of November. One week later the freezer QUIT WORKING!!! Lost all of my Food. 2 wks later the whole unit is NOT COOLING!! This is a piece of Junk DO NOT BUY IT!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of having a fully functioning refrigerator in your household, AprilB. Let's get you the help you need.
To fix your fridge, Please explore the link and hyperlinks and watch the instructional video for tips.
The refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146651868, to help our team pull up your information when you message us.
Have a great day.
-John