Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 6546219
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Product Good Delivery Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the model I purchased. However, delivery was not such a good experience. The first refrigerator was not delivered because it was dented in the compressor area. It never made it to my house. The second refrigerator was delivered 7 days later. We found out that the Sales person charged us for Delivery of the new and Disposal of the old but not Installation of the new. My wife had to pay $30 to the delivery guys for Installation. In addition when the unit was brought into the house one of the Crisper Drawers fell out and cracked. That prompted the delivery team to place another order for replacement parts. The ordeal ended approximately a month and a half after the purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
everything was very good at the beginning we had p
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything was very good at the beginning we had problems with those from the first delivery
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is nice. Just the delivery was not the greatest. Pretty disappointed with the delivery process.
I would recommend this to a friendNot happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have tech come out and have only had it a day. The freezer door wouldn't stay shut and the left top door was also not working properly. The delivery guys were in a guys were in a hurry to get done. Then it took a week to get someone out to look at it to find out it not fixable and then had to wait another week to get the new one delivered. Very frustrating when your spending 2,000.00 on a new fridge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChristineV,
We'd be more than glad to assist you if you need further assistance after you receive the replacement unit.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146441393) to help our team pull up your information.
Have a great day,
-Ernest-