Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 6546219
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the spacious interior, overall performance, and perfect size of the 32 cu. ft. 3-Door French Door Smart Refrigerator. Many appreciate the ice production and sleek design, as well as its quiet operation. However, a few customers have expressed concerns regarding temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
great product happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome with big space. stainless steal looks good with no fingerprints. happy with purchase.
I would recommend this to a friend - Pros mentioned:Size
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Great size, everything has its place and look good in the kitchen!
I would recommend this to a friend Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love!! I needed something with a lot of storage and this is definitely it!
I would recommend this to a friend- Pros mentioned:Capacity
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has enough room for food for the whole family. Lower freezer is adequate and ice maker keeps up..
I would recommend this to a friend - Pros mentioned:Overall performance
Smart fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. It’s everything I wanted and more. It even helps you find meals to cook.
I would recommend this to a friend - Pros mentioned:Capacity
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, will help fit all the stuff u needed works out better for me will all the capacity it provides.
I would recommend this to a friend - Pros mentioned:Overall performance
The delivery guys were so professional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it a four because i have only had it for less than a month and not sure about any future issues i may have with this item..nonetheless, as of today it's perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge… spacious and it just works well!
I would recommend this to a friend - Pros mentioned:Capacity
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing capacity, the lighting is incredible. I love the invisible shelf. Easy to access
I would recommend this to a friend - Pros mentioned:Overall performance
My purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience and great products. Helpful customer service.
I would recommend this to a friend - Pros mentioned:Ice production
My cool cooler!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean !! I love the ice maker, and the division’s in the doors is the perfect place for me!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working perfectly. Have had zero issues. Great buy
I would recommend this to a friend - Pros mentioned:Size
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife and I Love our new Refrigerator Perfect Size for our large family no regrets
I would recommend this to a friend Samsung has major quality issues get the warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to give this fridge a 1 star based on my experience. Delivery went perfect by best buy. Freezer never got cold enough to freeze anything solid. Won't make ice the thing is dead on arrival. Having it replaced with another one, but Samsung clearly has issues. Got the 5 year warranty but if this thing as much as blinks before my return window ends it's going back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand your dismay about how the refrigerator works. Let us help.
We suggest looking at the troubleshooting link below for your fridge that is not cooling enough. This resource offers additional links that may be useful, including information on the ideal temperature for a refrigerator, tips for ensuring that the door closes properly, leveling the refrigerator, instructions for adding your fridge to SmartThings, any error codes that may be relevant, and a comprehensive video tutorial.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
We have provided a link to help troubleshoot an ice maker that does not produce ice. The link includes additional resources to check the water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, and a video to watch from start to finish.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 81.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
Lastly, below is a video link you may watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147421269) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Capacity
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge plent of space fit perfectly loving it
I would recommend this to a friend - Pros mentioned:Size
New Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Large and working perfect ! Similar design to our old refrigerator but much more capacity.
I would recommend this to a friend Great Service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Samsung refrigerator in store and it was delivered two days later, as scheduled! Delivery team was very careful while installing the new refrigerator and very knowledgeable. Highly recommend using Best Buy!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Would consider coverage at Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked great up until today 12/29/23. The temperature in the freezer section started to cool down and Best Buy stated that the total tech under my account could not cover this issue as it was at our rental property. It was not stated by Best Buy that this was not covered at the time of purchase. Hoping that they will change this policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I really like our new fridge. It is meeting all of our needs.
I would recommend this to a friend Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything cold and haven’t had issues. Best Buy delivered and installed Great purchase
I would recommend this to a friend