Customer Ratings & Reviews

love it. Very nice storage and love that it does not get fingerprints all over it.

Our fridge stopped working while on vacay. We thought this one would be great. . . good ratings, delivered quickly and inexpensive considering the cubic feet. The fridge was delivered and it seemed like everything was good. The shelve lay out options suck! The fridge worked for about 2-3 weeks it suddenly stopped making ice. A week later the freezer completely stopped working. It took FOREVER to talk to anyone via Samsung. I thought we had 30 days to return or exchange but turns out we only had 15 days. I had to troubleshoot, power cycle and text with 4 different representatives over 15 hours before someone would request a repairman come out. Turns out the delivery people tilted the fridge the wrong way and caused the oil to get into parts of the freezer that make it stop working. So after waiting two days for the repair man to come out, check the fridge and another four days for him to get the parts. We finally have the fridge and freezer working. Definitely not something someone should go through after only owning a fridge for one month.

Those guys were great very helpful and patient. Even though they were closing they didn’t rush us out. I found their service impeccable. Thank you Jaylon and the manager.

The two young men were wonderful. Courteous, careful. Didn’t mess up my Yard even though the grass was soaked. I recommend Best Buy to everyone!

Love the fridge. Does smudge though which it is suppose to be smudge resistant I thought

It is a product of excellent quality. Highly recommended. Great internal space and looks beautiful in my kitchen.

We love this refrigerator. We didn’t want a bunch of bells and whistles for our refrigerator. This fit our needs perfectly. Very spacious. Nice icemaker too.

Team was gentle and mindful of bringing the appliances in.

Love the space this fridge has. The freezer compartment is big and makes finding things easy.

great for price, could not believe how doors came off with little to no time to enter house

My product is fine, installed & working great. However my main issue is the lack of communication between Best Buy & customer & delivery. My home does not have the standard valve size for the water & ice maker, which I let the salesman at the store know. He said “the delivery guys will take care of any adapters needed as they always have some on the truck.” The first thing the delivery person said was we don’t have that connection the fridge comes with the standard only. So now I am stuck with a brand new fridge which cannot produce ice untill I spend more money & purchase the adapter. Way to go Best Buy. This is not on the delivery people as they are contractors. This is Best Buy giving false information to sell a product. Also this item is on back order according to Best Buy 3 weeks out but at any other store 3-4 days.

Great product. Very nicely made. Easy to clean. Thank you Best Buy

Really nice fridge. I have this only for a week but I love it so far.

Love the space. The “pull out” drawer in the center requires both doors to be open all the way. You can’t simply open the top lid because the water filter is in the way and if you pull too hard, you’ll break it. Not ideal.

This is exactly what I wanted in a refrigerator! So much space and also in the freezer!

Great refrigerator. Finally everything fits. Family loves the new refrigerator.

I love my new fridge.has more than enough storage space and i love the ice maker part.

So spacious it’s ridiculous. The shelves can be arranged to fit anything you need in this fridge.

there is so much room in this refrigerator. We really like that the freezer drawer has 2 drawers. Helps with things getting buried in the bottom.

So beautiful and roomey. Great quality. Installers were qick and cleaned up after them selfs.