Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 6546219
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the spacious interior, overall performance, and perfect size of the 32 cu. ft. 3-Door French Door Smart Refrigerator. Many appreciate the ice production and sleek design, as well as its quiet operation. However, a few customers have expressed concerns regarding temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice production
Looks good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to use it yet since we did not get approval to move into new house yet. Ice maker works though.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JasenH,
Thank you very much for your observation about our refrigerator. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Great way to buy a refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, so much room. Easy operation seamless delivery. Best deal on a fridge Black friday.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the refrigerator has so much room inside, very spacious!
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Looked small from the outside but it has so much space inside. Really happy with my purchase.
I would recommend this to a friendHAPPY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid less than I expected to so I was very happy with our purchase.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition and at a very affordable price
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, love the style, a lot of storage
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love it. Bought it for my mom. Her first ever new fridge. And she loves it.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with lots of room. Freezers area is large
I would recommend this to a friendSamsung French Door smart refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great purchase but we are currently having problems with Ice Maker.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The workers did a very good job installing it and was very friendly and helpful.
I would recommend this to a friendSamsung Mega Capsity Smart Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice customer service and delivery service personnel. Plus we love our new refrigerator.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far! Easy to install and move around. Super roomy and efficient.
I would recommend this to a friendLove the new Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the new refrigerator! It was easy to set up
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery time fast and convenient im very happy with my Samsung refrigerator
I would recommend this to a friendDo not buy if you like cold food!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator worked great for 3 months then ice machine stoped working properly. Then a month later the freezer followed by the refrigerator stoped cooling. Now i have been without a properly working refrigerator for the past 3 months. I had such high hopes for Samsung being that I love their other products but i will not be purchasing another Samsung fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your ice maker that is not properly working and with the freezer that stopped cooling. Let us help.
Here is a link for troubleshooting steps for your ice maker that is not properly working; kindly choose the one that matches what is happening on your ice maker.
Samsung ice maker is not working.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Here is a link for troubleshooting steps for your refrigerator that stopped working. Please watch the video and click on the embedded words.
Cooling issues with Samsung refrigerator or freezer.
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147384528) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, only complaint is shelves are in awkward locations and some cannot be adjusted, unlike other samsung refrigerators we have had
I would recommend this to a friendHorrible Customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up canceling my order. Worst customer service experience I have ever received. After three attempts of trying to deliver and hours on hold with a a worthless customer service experience I had enough and cancelled the whole order. Will NEVER order another appliance!
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrendaM, thank you for choosing Samsung for your refrigerator needs. We're sorry to hear that you cancelled the order. Due to the customer care experience you had with the retailer, and three delivery attempts, you still didn't receive it. We would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day.
^Camille
New ftidge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in our space. So much room! This model is just what we needed.
I would recommend this to a friendDifficult to clean
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is difficult to clean in the inside i haven find the way to take it apart to clean and is really gross iam wiping it down but doesn't help with the in-between sections is so gross
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your difficulty in cleaning the refrigerator shelf, FatimapC. We're here to help.
Below is a link with helpful tips about cleaning the refrigerator.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147476158) to help our team pull up your information when you message us.
Thank you.
-Angelica