Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- |
- SKU:
- 6572063
Customer reviews
Rating 4.3 out of 5 stars with 1489 reviews
(1,489 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent overall performance, often describing it as a beautiful fridge with a sleek design that fits perfectly in their kitchens. They also appreciate its great storage capacity and large interior space, along with its quiet operation. Additionally, the temperature controls and ice maker are highlighted as positive features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
no worries - white tape inside left French door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Access was key as the two of us are both dealing with intermittent back aches and not having to bend over to get into vegetable drawers was a big plus. By the way, be sure and pull off the white tape on the inside of the left French door. It's just there to provide protection during the shipping of the product. My spouse noticed "something bubbling up on the inside of the door" and we thought initially it was a product flaw. I was hesitant to pull what I thought was shipping tape off because it actually looked as though it could have been part of the refrigerator lining on its door. Moral of the story: just pull the dang stuff off.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Its worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge compared to our old fridge only difference is down size in cu. but for wife and I great buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Nice Addition to the Kitchen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! It works beautifully and is a nice addition to our kitchen. The freezer is a little small.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am enjoying this fridge! The counter depth appliance is a perfect addition to the kitchen. At first there was humming noise that was annoying but subsided day two. Pretty roomie!
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Stylish and sleek, only quirk is it makes a lot ice cubes...
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it....so easy to keep organized and clean. I also love NO FINGERPRINTS on it. Makes it the best.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Great Unit ++ Fingerprint Resistance is Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very pleased with this unit. It’s sleek looking, the finger print resistance is great and it really keeps things cold without being loud at all.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BradBeatty, I want to congratulate you on your new Samsung Refrigerator. We really appreciate you taking the time to share your experience. Welcome to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Design
Rated 5 out of 5 stars
Great design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Minimal design calls for minimal attention, perfect for our space. Would be even better if it had a water supply, it only has ice. I'm happy with my decision.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should only thing I don’t like is not being able to stand any kind of bottled drink on the shelf
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried that this refrigerator would be too small, but, it is just right. There is plenty of room without being in the way of the doorway to our kitchen.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung 17.5 cu ft Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Refrigerator fits our needs exactly. It fit in the small space we had, and looks good there too.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent no handle design, cools quick. Would have liked more height levels for shelves to maximize options for taller items. Delivery was 1st rate.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Good, We are happy to see that you are loving your new machine. I want to provide your design concern to our design team for future products. Thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Samsung Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works well. The plastic water line at the rear is a disappointment. Had some difficulty attaching it to my water outlet.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Under counter fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly under the counter not a fan of French doors
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friend Rated 4 out of 5 stars
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good so far. Seems to take longer for things to cool but after 33 years with the last fridge change is hard.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it!! It’s a perfect fridge!! The ice maker is the best. The room in the fridge are is unbelievable. We had a side by side… unbelievable the difference. The freezer is twice the size as the side by side!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 4 out of 5 stars
Good mid range fridge that just works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but overall a good fridge. Makes ice and has lots of space. Fits in a smaller area. Wi fi is neat and having our two Samsung tv's tattle when the door is open too long is amusing. Docked one star due to Xpo logistics dropping the ball when getting delivered and best buy not communicating properly.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Samsung counter depth fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for my small kitchen. It’s surprisingly roomy, too!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good fridge for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator love the power cooling/freezing and the smart things functionality works great.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
Broke in less than 2 weeks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pros of this fridge: more affordable and attractive and stylish than any of it's competition, for this size. Unfortunately. The cons of this fridge are basically everything else. In short, it stopped working completely 2 weeks after delivery. Once, about a week in, I noticed that everything in the freezer defrosted. I assumed maybe I didn't close the door all the way, and thought I'd give it another chance. Then the day before yesterday (13 days after delivery), the internal electronic thermometer said "37" and "0" which is what I set it on, but everything inside the fridge was warm. One night later, things inside the fridge started spoiling, and the thermometer now was flashing "37." Freezer still said "0." Then a few hours later, the thermometer for the fridge actually said "49" and would not let me reset it to "37." While the thermometer for the freezer still said "0" everything inside was in fact melted. The rear panel of the fridge was very warm to the touch, I resigned to throwing everything out, and unplugged it, in case it was planning on getting even more broken. A special "0" rating goes to Best Buy. They actually have this fridge in stock in their warehouse, which is 1.5 hours away from my house. But they claim that they are unable to deliver it until 8 days from now, which is when they would deliver it if I had bought a new fridge today. So basically they're claiming that they're unable to make any sort of accommodation due to the fact that they sold me a defective fridge. They are however really sorry that I will need to live with no fridge for 8 days.
This review is from Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MMClimbs! We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. I have provided a link that will help assist with the unit not cooling properly. (http://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143850915
Thank you for choosing Samsung. ^Nic






















