Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- SKU:
- 6572063
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent overall performance, often describing it as a beautiful fridge with a sleek design that fits perfectly in their kitchens. They also appreciate its great storage capacity and large interior space, along with its quiet operation. Additionally, the temperature controls and ice maker are highlighted as positive features.
This summary was generated by AI based on customer reviews.
Solid fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid fridge for the price, but the dimensions of the drawers and and shelves are just small enough to be inconvenient.
I would recommend this to a friend- Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like used Sumsung products because it give you good service
I would recommend this to a friend - Pros mentioned:Size
none
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is noisy when it makes ice otherwise it is a great fridge for the right size.
I would recommend this to a friend - Pros mentioned:Size
Counter depth refrigerator.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly in space in small kitchen. Counter depth refrigerator fits my space perfectly.
I would recommend this to a friend - Pros mentioned:Size
Samsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on line, perfect for my small kitchen and a good price.
I would recommend this to a friend - Pros mentioned:Design
Very deceiving design but it’s a trouble sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice modern design “but” the problem is: THE TEMP GOES DOWN FOR SOME REASON (it cannot hold much food), once it happens the food get spoiled. You need to pull it out and unplug for about a minute or two, plug back in and push it where it should be. Check the temp and you’ll see how warm it is inside the fridge/freezer. Then set it up to your desired temp. Thanks to a review where I found this trouble shooting otherwise you’ll not gonna see this in the manual. We just bought this not long time ago this year in 5/27/21. And if the electricity went off, and you’re away….what’s gonna happen?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Darl, I see you are having some concerns with your Samsung refrigerator not cooling and know that can be upsetting. I want to provide you with some helpful information for the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
If you need any additional assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143667394. We welcome you to our family and thank you for choosing our home. ^Brad
- Pros mentioned:Overall performance
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for my needs. Very happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Duck, congratulations on your new Samsung Refrigerator. I am glad you are pleased with your purchase. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Will buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Samsung refrigerator, look and works perfectly
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next month I make a year with fridge and I loving it
I would recommend this to a friend - Pros mentioned:Size
City Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying this refrigerator. It's been a godsend and it's just the right size for a small family in the City.
I would recommend this to a friend - Pros mentioned:Overall performance
Very happy with it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Good use of space in the smaller refrigerator. Nice looking. Solid feel— well built.
I would recommend this to a friend Best purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge I could buy. I would recommend to any great space
I would recommend this to a friend- Pros mentioned:Overall performance
1st Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product! Does everything I need to do. BB delivery and setup was very professional and recommended
I would recommend this to a friend - Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally happy with my product and shared my experience with family and friends
I would recommend this to a friend Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of present everything is working except the ice maker
I would recommend this to a friendAbey "Au Canada"...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was delivered from my local "Best Buy", "Florence, Kentucky", those guys are almost good, it arrived as is the sellers description!
I would recommend this to a friend- Pros mentioned:Overall performance
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look without the handles, it was a little smaller than we thought but so far it has worked great.
I would recommend this to a friend - Pros mentioned:Overall performance
Thesteelfridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my new refrigerator. Its just what I wanted and needed!
I would recommend this to a friend - Pros mentioned:Overall performance
Good look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has a nice sleek look and works well. Only issue is sometimes the freezer doesn’t shut all of the way and the sensor cannot detect it. It ruined a whole freezer full of groceries a week after I got it. I have since really made sure it’s pushed ALL of the way closed hard.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jake.
Thank you for bringing this to our attention. I see you have some concerns with the 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus®. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
For safety reasons, adjust the front a little higher than the rear. By tilting the fridge back in small increments on the right and left sides, the doors should automatically close when the doors are open halfway. Once achieved, make sure the fridge is level.
Here are some links for more details to help you maximize the appliance's potential.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
You may also refer to the user manual for:
Leveling the refrigerator page 26
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144629106
Have a great day.
^Charles