Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- SKU:
- 6572063
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent overall performance, often describing it as a beautiful fridge with a sleek design that fits perfectly in their kitchens. They also appreciate its great storage capacity and large interior space, along with its quiet operation. Additionally, the temperature controls and ice maker are highlighted as positive features.
This summary was generated by AI based on customer reviews.
Brand new and stops cooling randomly. Just wow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 weeks of purchasing, it stopped cooling. Unplugged it and restored power, and it resumed cooling. This has happened 2 more times in the following 2-3 weeks. I don't live near a city, so I already know this will be a pain in the butt to resolve. Not looking forward to it. Let's hope Samsung doesn't give me the run around. Looking at the other, it seems like a common issue. I'm pretty gobsmacked. This has one critical function, and it can't even do that reliably.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Daniel, I see you are experiencing issues with your Samsung Refrigerator and they keep reoccurring. I understand how that must make you feel and would like to provide some assistance to ensure you are receiving only the best performance. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143592465. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Hreat appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance... only thing is that I could not get it to connect to our wifi but why so you need it for a fridge anyways
I would recommend this to a friendBad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a terrible job installing the fridge. Until a few days ago (2.5 weeks after delivery) the freezer did not work. Then it just began working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CarlBggg,
We are glad that your freezer is now working. Should you need assistance with the refrigerator, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146448834) to help our team pull up your information.
Have a great day,
-Ernest-
The only fridge that fit our small kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good for our small kitchen space. The only bad thing is it does not have built in water filter, and makes ice without a water filter so now we need to find an external water filter for the ice maker.
I would recommend this to a friendA Bad Experience. Home Depot never let me down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't A smooth process. Went in ordered a refrigerator. Set up delivery. Right before delivery it wanted to change delivery so I did. Then wanted to change again. So I called and go the run around. To make a long story short didn't get refrigerator I wanted and didn't get it when I needed it. They gave me the run around. Never got compensated for trouble. Then refrigerator came with a dent it it. When they called the day I received it I told them of the dent and they forwarded me to somewhere and I got cut off. They never called me back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Beautiful & Efficient
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful & seamless Samsung refrigerator. The storage is less than a non-counter depth unit; however, works for what I need it for.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AKrupaCali, congratulations on your new Samsung Refrigerator and thank you for taking the time to post your experience. We are glad to see you are pleased with your unit and works for your needs. We are glad to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad
gratitude
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good products and good customer service. good communication on delivery
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, good price, good service and prompt delivery.
I would recommend this to a friendjklm12
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service from purchasing to setup. I was amazed at the service.
I would recommend this to a friendMinimalist Looks / Full of Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge that looks minimalist but is full of features. Has everything you need plus more and is flexible enough for any situation.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great quality. The different types of finishes to choose from and different sizes to choose
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new refrigerator and hope to have many years with it .
I would recommend this to a friendSamsung - 17.5 cu. ft. 3-Door French
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, my wife loves the more storage space and French doors.
I would recommend this to a friendThe entire experience was wonderful!Great Experie!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire experience was wonderful! From the purchase through delivery, they exceeded my expectations.
I would recommend this to a friendFridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this unit. We have no problems at all withi this unit. Enlugh space and easy to clean.
I would recommend this to a friendLG Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy LG appliances for the properties I invest in.
I would recommend this to a friendStylish and Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking to upgrade from our old fridge so we could also have more space, thankfully we were able to find this fridge on deal for black Friday. It's very spacious on the inside and just does what we need it to since we don't have a water line we didn't need that.
I would recommend this to a friend- Pros mentioned:Overall performance
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First major appliance purchase Fast easy process Delivery was quick and easy! Fridge so far works perfectly needed a countersink and this is best choice Overall space is ok but we knew that getting a countersink for the space we had Wish shelving was more spaced out
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small fridge not good for a big family. Recommend this fridge
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator! I especially love the freezer size!!!
I would recommend this to a friend