Customer Ratings & Reviews

Excelent, my refrigerator is great. Everything works perfect, perfect space, beautiful from the and the outside.

It is very spacious for the food. My refrigerator looks very organize. I am very happy with it specially because i can move it to clean below. It does not make noises.

Great storage - nice n cold - clean sleek front Bought at outlet -great deal one dent and 2 scuffs

Extremely satisfied! Looks great; plenty of space; runs quietly

Amazing refrigerator...tremendous upgrade from my nearly 20 year old one which i replaced. Very easy to install all container compartments. Ice cold and very Quiet. Also the size allowed me to fit through my very narrow hallway and 28" door., something that plagued me with a majority of other fridges

I have not had the fridge for too long but so far I am enjoying it, even though it is counter depth it still has so much room to store things and I love that it is so easy to see everything in the fridge area. I do feel like the freezer could be a little bigger, but it has worked for us so far, just still trying to figure out to organize the freezer. I love the look of this fridge, it looks so sleek and chic in my kitchen.

Love my fridge it looks great in my space!! It fits nicely in my smaller kitchen yet has plenty of space inside!! Easy set up and so far is working perfectly.

Initial impression: secondary unit placement in garage for additional storage capacity. Compact, functional and sufficient cooling (+ freezer). Storage bins are useful with various configurations. Satisfied with purchase and hopefully trouble free for many years. I recommend this product.

I love my new fridge, it’s sleek and fits my space perfectly. I love the Led lighting and the space. I also love the reminder if any door is left open for too long. The only thing that has given me a concern and a little bit of frustration is the loud noise it makes when it’s filling up with water to prepare the ice.

had this for a bit over a year and works great. Not thrilled with the shelf heights, as a jug of milk only fits in the doors. Any tall item, bottle of wine or soda, doesn't fit on the shelves. This makes things a bit frustrating. Ice works great, wish it had a water dispenser

As an RV Service Center, we upgrade lots of old refrigerators to newer residential options. This one has a sleek design, fits most spaces and has everything someone would need.

Has a lot of room inside and then e maker is a great plus in the freezer . Very quiet

Absolutely thrilled with my new Samsung appliances from Best Buy! From the sleek design to the cutting-edge features, these appliances have truly transformed my kitchen. The refrigerator keeps my groceries fresher for longer, while the dishwasher tackles even the toughest stains with ease. Plus, the oven's precise temperature control ensures perfect results every time. I couldn't be happier with my purchase, and Best Buy's exceptional service made the entire shopping experience a breeze. Highly recommend Samsung appliances for anyone looking to upgrade their kitchen!

The counter depth fit perfectly in the smaller kitchen. I replaced a larger refrigerator that just looked too big and this one is sleek without any handles and fits the size of the kitchen much better.

Great fridge that fits in a smaller kitchen with the same classy look. I recommend this fridge if you are looking for a nice name-brand fridge without a lot of room

Great little refrigerator for what it is! Wish it had a water dispenser in the door, and more adjustability in the shelving. Fridge & freezer both keep their temperatures, and the design of the doors is sleek and i like the dark stainless finish. Ice maker works really good, almost too good. haha. produces so much ice that every couple months i have to dump the whole tray and have it start fresh cause it will all freeze together

I bought the Smart Counter Depth 3-Door French Door Refrigerator RF18A5101SR/AA to replace a 23 year old fridge. Just the fingerprint resistant Stainless Steel look was a huge change! The look is so sleek and modern. I love the SmartThings app and how it helps me monitor the fridge. It alerts me on my phone when doors are open too long. I’m getting used to the pull out bottom drawer freezer. I like the features of this fridge and would recommend it.

It's hard to find many models with these dimensions. I wish I didn't buy this specific Samsung model. This refrigerator happens to be super noisy (much more louder than the GE refrigerator that I've replaced). There is a whole 2-page chapter in the manual about the fridge noise with pictures, basically telling customers that the fridge noise is a known and thoroughly documented feature and that requesting a noise-related service would cost you money. Besides, its surface gets covered with fingerprint easily (like it happens with any other mirror-polished surfaces). Everything else is nice in this refrigerator. I like its generous space and WiFi connectivity. Delivery and installation was flawless.

Works great, chills and amazing storage. Great and fits just right

The fridge looks nice. I like that there are no handles so that it’s more in line with the cabinets. The shelf are a little flimsy I would be worried about putting a heavy pot on the same shelf as anything else. The fridge arrived with both pull out drawers damaged. Best Buy was excellent about having a tech come out to take a look and quickly sent replacements. They were still usable in the mean time. The freezer is spacious.