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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1486 reviews

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  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,486 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refri

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful fridge nice finish a lot space the best ..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung French door Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, good features, nice storage, love the bottom freezer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty quite and it fit well in my awkward space. Not having handles in front I notice more finger prints on the door. But, so far, so good. So. Cal. Pick it up ! It took 5 delivery dates to get my fridge here and 2 dates more to get my old one hauled away. 3rd party delivery didn’t read the notes.... ever. Customer care won’t let you talk to dispatch.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, love the black stainlessand the sleek design with no handles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized refrigerator with easy access and convenient storage spaces. My family particularly like that leftover pizza boxes fit conveniently inside without major effort. Also, the large lower freezer area really works well and holds a good amount of frozen foods. Finally, the fingerprint resistant stainless still is so nice. We have had other stainless steel refrigerators in the past and the constant headache of cleaning off all those prints is like death buy a thousand paper cuts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Counter Depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a really nice exterior look with the black stainless steel and is the perfect depth for my counter. I'm still getting used to the side by side refrigerator components with the freezer drawer underneath (It's harder to store taller items), but overall it seems to be working well keeping things at the right temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son present for New house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and price are very good. The best attention and fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it over 2 years and works excelent and a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and a perfect purchase fits right into my kitchen design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cold unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, great people that did the delivery and installed unit. So far this refrigerator works better than expected. I installed a refrigerator in a RV and works fantastically we have had no problems with the unit it has been on three trips. The refrigerator actually is cooler than our refrigerator in the house, the icemaker is fantastic! The freezer is large and very useful. The next refrigerator that we purchase will be a Samsung, much larger for the home use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung - 17.5 cu. ft. 3-Door French Door Counter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was an excellent buy. We originally wanted a bigger one, but when we measures for it to fit in our kitchen, it was too big. Thus, we ended up buying a counter depth which of course was the Samsung 17.5 cubic foot 3-door. This fridge turned out to be plenty of room for us with the way the storage is designed inside of the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge but I wish there were handles. I probably should've gotten one with a larger freezer too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Enjoying this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator- black stainless steel. Smart feature a plus. Great capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Terrible installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is great - I’d give it 5 stars. The review is not 5 stars because Best Buy (along with Home Depot, etc.) choose to use a terrible, incredibly subpar outside service to deliver and “install” their appliances. We’ve never seen anything done so poorly. Took hours of phone calls and 3 (yes, THREE) additional service calls over the next TWO WEEKS to get the appliances connected appropriately and in the end, the microwave was never vented. Had our construction crew not been there to babysit the installers we wouldn’t have known they neglected to follow code on the range install, or the water line on the fridge or vent the microwave. The only correct install (I think), was the dishwasher. We flip houses so we’ve seen a thing or two. MAJOR mistake Best Buy. Go to Abt - they’ll do it right.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.

      To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Reference Ticket number: 1144694898

      -Trisha- Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the minimalist looks, runs well. As expected, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the space is perfect its very nice again it has alot of space on the top and bottom highly recommend it the hight was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Sleek Cool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice large refrigerator with a sleek look! I like what it has to offer!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!! Perfect space and design…………

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge perfect size and does all the things fridges do

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Very sleek and nice and fits well in our ADU.

    I would recommend this to a friend