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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1486 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,486 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect Counter Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Counter Depth Refrigerator. Samsung has a larger one that I originally wanted, but it was not the right size for my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a dent in the back when delivered that day Dec

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchase a new Samsung refrigerator, I like the design and look and good function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator. It has lots of space, room to store your food. The freezer is kind of small but it's fine because there are two storage compartments. I would recommend this to anyone. So far so good :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how flush it is to the counter. More room in the kitchen. I wish the shelves had room for taller items but the shelves are not adjustable on down fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has outdone themselves with this refrigerator... Tons of storage once you get used to putting milk on the side shelves. Freezer is huge and hold 2-3 times what our standard one prior would hold...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Decent overall, but low quality parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: sleek, simple appearance, relatively compact. Cons: terrible wheel design, no customization of shelving, can't remove ice maker to increase fridge space. Details: the wheel design is awful- a thin piece of protective rubber around a hard plastic roller. The rubber around two wheels have blown out so far (see photo), making it impossible to roll the refrigerator without risking damage to our floors. Definitely contacting Samsung for replacement wheels or a full refrigerator replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there

      We appreciate your patience in dealing with the situation you're having right now with your 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus®. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.

      To protect the floor, put a large piece of cardboard along the path to the refrigerator's final installation location. Once the fridge is in its final position, do not move it unless necessary to protect the floor; if you have to move the refrigerator, place thick paper or cloth such as old carpets along the path of movement.

      You may also refer to the user manual about the "Flooring" on page 19.

      https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf

      If repair is needed, please take note of your warranty coverage:

      https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA
      One (1) year parts and labor
      Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
      Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144632594

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung french door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Samsung French door refrigerator its quiet and layed out for convenience of your food items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dream Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to follow my son’s steps, he is only Samsung appliances, so I went to Best Buy. For my new apartment I needed everything, so I bought te stove, the microwave, then I went for a 65” Samsung TV and finally, after a month I went for the refrigerator. Best Buy personnel is the best!. I am so great full, that even redeemed points of a credit card toward gift cards for Christmas. I wish I win this price, I still need a small TV for my grandson’s room. Thank you, and all have a wonderful Year 2024!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a great fridge for my small place. I have had it for a month now and so far I am loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek and Stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean lines of this refrigerator and it tucks in perfectly with the kitchen counter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is nice and it works great I think I will buy from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy and Wanda’s Tiki Turtle Lounge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig, top notch ice maker and looks perfect in our new pool house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great small fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Norcold RV fridge with this one. So much nicer. More room and only uses a small amount of electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am extremely pleased with this purchase. I’m so glad I went with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    17.5 cu Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It was the finishing touch to the kitchen. Everything Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, the design looks very good I’m very impress!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Counter depth Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new fridge! We have a very small kitchen and it fits perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish and elegant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and beautiful appliance! I love the 3 door design. Very elegant and goes so well in my kitchen. Best value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It But...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung refrigerator is really nice. I love it. The only downside is a lack of large item space for things like carton containers, large condiment items and jugged style containers. They do not fit on the shelves, it only fits on the side of the doors in certain slots.

    No, I would not recommend this to a friend