Customer Ratings & Reviews
- Model:
- LS32BG852NNXGO
- SKU:
- 10735864
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
to a friend
Bought New Got A Used Product../
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great. 1 star because I bought as a new product and when I got home I realized the box had been opened. All cords were out of original packaging. Fingerprints were all over the monitor screen. The stand had 2 screws left in it which means it has previously been used. Bad on Best Buy’s part.. do better.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the Odyssey Neo G8.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Amazing monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor. Performs great and awesome picture.
I would recommend this to a friendHigh end monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, speeds, and aesthetics. Whats not to like?
I would recommend this to a friendNeo g8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor out right now. Glad I bought it and would recommend
I would recommend this to a friendGaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size TV for my gaming needs, Love it very much.
I would recommend this to a friendRyzen 9 and 3080ti
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Monitor works good and Game play on it looks so smooth
I would recommend this to a friendPoor Quality 4K.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this monitor but was disappointed in the image quality. After several attempts, over a span of five days, to adjust the display, I realized my MSI 2K @ 144hz looks better than this monitor and cost me about $900 less. I was surprised, because all of the reviews I saw and read for this monitor spoke very highly of it. Problems I noticed. - Dim display even with brightness turned all the way up and fully calibrated. - Fonts have a fuzzy appearance. - There is a dim dark border around the edges of the display. - the monitor curve is too much, and it causes distortion in the middle of the screen. - Streaming, and even downloaded videos had poor image quality. - overall image quality is poor and there is a fuzzy look to everything on the screen even while gaming. The problems I experienced with this monitor might not bother some, but at $1400 a 4k monitor should look and perform better than what this product delivers. I will be returning this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Its good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets see how it holds up overtime since samsung doesnt want to honor my warranty for my g7
No, I would not recommend this to a friendGreat screen, limited IO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a weird review. On one hand you FINALLY get a monitor with FALD allowing for decent HDR, but Samsung decided make it dim for some reason. Buyer beware the certification it boasts about is only Samsung's in-house cert., not the VESA Standard. Why would Samsung stoop this low is beyond me. The other thing is the refresh rate. 240hz sounds great but it is going to be years before we get video cards that can do this efficiently. I knew this going in and my plan was to turn it down to something a bit more reasonable, 165 or something. Nope. Again Samsung pulled the rug out for no reason. The screen is ONLY capable of either 120hz or 240hz and NOTHING else. For @1300 US this is ridiculous. In conclusion, save your money. This is probably the last Samsung product I ever buy, or consequently return. They know better, shame on them,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
Avoid open boxes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an excellent open box monitor. It came missing the stand! Bestbuys option? Buy the part myself or return it. They did give me the option to pay the difference for a new one! Feels like a car dealers bait and switch tactics.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you bringing this to our attention and are sorry to hear about your experience. Your overall feedback is important to us and we have documented your concerns. If there is anything we else can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Terrible Bestbuy service !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service ! Ordered on August 8 2024 for tomorrow delivery but waited over 2 weeks did not received order. So call customer service to canceled the order until October did not receive money back. Still get charged in credit card account. Calling them on beginning October to refund money but until now November did not receive any refund yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Terrible imagine quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible scan lines, had to return. Best Buy customer support was also entirely incompetent in supporting this process.
No, I would not recommend this to a friendBest Monitor Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even being an Open Box Buy i was very please with the quality and QC of this monitor. I would definetly buy an open box item again. Now as for the monitor it jas been a dream this thing is by far the best monitor ive ever owned. The visuals are amazing and performance, i didnt experience any problems like others were experiencing. Still playing games at 4k res using 3080ti now its time for the 4090 gpu.
I would recommend this to a friendRegret...issues with tearing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned for almost 2 months. Having issues with the screen tearing on top 3rd and bottom 3rd on fast moving situations. Keeping the same system settings and using another monitor issues go away (Predator XB273U). My main reason for this monitor is using for a flight simulator (DCS). Samsung customer support has been challenging. Fortunately, I'm a total protection member and I'm going to see how this all shakes out. If it's my choice I'm looking another direction.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung Neo G8 Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Avoid!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen died within 6 months of usage. The image was great when using 4k while gaming but otherwise scan lines were very distracting on normal usage or below 4k.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey Neo G8 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Bad quality control, worse customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived with a dead pixel. then got the best customer service as the guy tried to find the dead pixel on a black screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered screen & customer service issues with the Samsung 32" Odyssey Neo G8 Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Best and worst monitor ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking monitor but Quality control from Samsung fails again. For the price this has got to be the best and worst monitor in existence. If you get lucky and end up with a perfect monitor with 0 issues it's amazing but there are so so so many issues with like 90% of these monitors and Samsungs QC, scanlines everywhere, flickering, terrible viewing angles, with on occasion just decide to stop working altogether.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 32" Odyssey Neo G8 Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
· Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
· Product Support
· Manuals and Downloads
· Warranty Info
· Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
· Samsung Community: A great resource for getting help from Samsung moderators and customers
· …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Poor Bestbuy Support/Good Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor did not come with screws, had to buy screws seperatly on a monitor that cost $1000. Bestbuy support said the monitor does not come with screws. What kind or monitor that cost 1000$ doesn't come with screws? The monitor itself is nice and crisp but you have to play with the colors to get it how you want it.
No, I would not recommend this to a friendPass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went back. The g7 was a lot better but it went back and went with the lgq950. Wow just wow
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung Odyssey Neo G8 Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns
Best buy fail
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale 500 off. Got a defective unit. Returned to store. Store would not exchange for a new unit. They said i had to buy a new one. Sale was over. BB would not give me sale price as sale was over. Bought on friday returned monday. Horrible experience with Best buy.
No, I would not recommend this to a friend