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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 368 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality and smooth performance at 240Hz refresh rate, making it ideal for gaming. Many appreciate the immersive curved screen and HDR capabilities, although some have reported issues with the stand's stability and occasional screen imperfections. While the price is considered worthwhile by many, potential buyers should be aware of reported issues such as screen defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 368 reviews
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Yes it has some scan lines at 240htz but really what games are you playing at 4k 240fps. Most of them the graphics are already dated so who cares about scan lines then. Also just turn it down to 120 if the bother you and there gone. The scan lines don’t bother me when faming

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control: started failing at 2 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor for work (I am a software developer) and for playing video games at 4k. The monitor itself was wonderful when it worked. I'd read a lot of reviews however regarding QA/QC issues with the Neo series. I'd hoped that I would be able to avoid them, and the monitor was on firmware version 1007. Despite this, the monitor started artifacting and blanking out at completely intermittent times around 2 months in. I tried changing cables, the video card itself, but it didn't matter. I have another 32 inch hooked up that wasn't having issues, so I know it was the monitor. After it glitched out like this two different times while I was in a work meeting trying to present, I decided to return it. I'd purchased a geek squad warranty out of concern for the QA/QC and I was glad I did: the return experience was seamless. I swapped it out for an LG C3 and couldn't be happier. The C3 was definitely dim at first in terms of using as a monitor, but after changing some of the configuration by following internet guides the brightness seems fine even after working 70+ hour weeks on it, and I haven't found it necessary to go into the service menu to turn off ABL or anything else. I know there are strong opinions here so i'll avoid an essay, but the $1000 TV that has to be configured to (kinda) work as a PC monitor being a far better experience overall than a $1500 monitor that is actually designed to be used as a PC monitor really says something to me. This level of quality control in a $1500 monitor is unreal. I typically take negative reviews with a grain of salt as I know there's the factor of people having a good experience being less likely to write the reviews, but in this case.. having it fail this early on after years of reported QA/QC issues and seven firmware versions.. I hope Samsung is learning from these failures and does better with the next product line. I don't recommend the Neo G8 for anyone simply based on the QA/QC, but if you decide to go this route: *highly* recommend a Geek Squad warranty for it so you don't have to go through the RMA process with Samsung if/when similar issues begin occurring.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and performance, best monitor I’ve had to date. Lots of nice features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming 4k monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor. Best gaming 4k monitor on the market ! Also great customer service at Best Buy. Super knowledgeful and helped me with my order every step of the way!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So many flaws for such an expensive monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) I could "only" get 60 fps at 4K with a 4090. on windows. kinda disappointed when my graphics card claimed it was doing 120 fps. 2) Every time I turn it on it asks me to register the product. That is so annoying. 3) Unbelievably it can't detect that the graphics source has changed. twice a day I have to navigate the cryptic buttons to switch it to my input source. I imagine there are better monitors out there for the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.

      If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 27inch monitor before this from Dell… it was a great monitor but i wanted to jump into a 32-34 inch for a little bigger and decided to go with this to really be different with the curve screen etc, it’s alright not bad, good monitor obviously … but i don’t see that much of a difference from my other monitor honestly. So not sure if the $$$ spent was entirely worth it on my end. But if you don’t already have a great screen then this will do just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast picture Quality cannot go wrong with this monitor I use it with my Corsair I8200 and i wont change it soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A TOTAL GEM of a Monitor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely works to amazing degrees for what I actually need it for primarily, which is film reviewing. Awesome large, crisp screen and overall functionality for all my other surfing needs and, perhaps, re-exploring gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never going back to flat monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First curved monitor. Once you experience 120 hertz you can never go back to 60. Worth sale price at $899 for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Monitor, no smart features, big curve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor overall, but the price is crazy up and down. maybe the new 5k monitors will give this a run for its money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast, make sure you have a build that can actually push high framerates.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extreme Curve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curve of this monitor was so extreme that it actually was making me sick looking at it. Many issues with properly falling asleep and disconnecting, even with the latest firmware updates. The menu controls are a little hard to use compared to most other monitors, ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Great 4k monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor resolution and refresh rate are a major improvement over my previous 1440p monitor's. Even better with the black friday savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The picture is fantastic the curve isn’t annoying. The first time I played on a curved 4k and for the first hour your eyes just have to adjust to the motion. It’s been perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neo G8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Neo G8 monitor is really great! It has a big and curved screen that shows pictures and videos in a very beautiful way. It's also very fast and smooth, so it's great for playing games. You can connect it to your computer or other devices easily, and it has a special feature that lets you control more than one device with the same keyboard and mouse. The monitor looks really cool and you can adjust it to different positions. It also has a special light feature that makes it easier on your eyes when you're using it in different lighting conditions. Overall, it's a really awesome monitor that's definitely worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Gaming Monitor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor for any gaming set up that’s able to handle 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box. Excellent condition! Everything was in box and setup was simple. Running games at 4k like a dream. Great monitor at an amazing price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scan Lines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did it again. I had the Odyssey G9 as well and when you set it to 240hz you get awful scan lines across the screen. After two years that was never fixed on the G9 and it is a very well known problem, so obviously Samsung just doesn’t care. This is completely unacceptable on a monitor of this price and I would not recommend this monitor to anyone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung Neo G8 Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns Samsung

  • Rated 5 out of 5 stars

    Best 4k monitor out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4k monitor out there mine was built on October 22 2022 and it is perfect so far no issues I think the scan lines were on first released models. The color depth is amazing on this thing. I have been playing call of duty modern ware 2 on it and there is no input lag very fast monitor. All the rage is on the new Qd oled s coming out but this is just as good and there’s no burn in. I got the 4 year replacement plan with it too so far I am very happy with my purchase. I use this monitor for ps5 a d Xbox series x a d it is perfect I could not pass up the Black Friday sale on this monitor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So close to being amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor could have been the perfect monitor, especially for the price. Unfortunately, it's another samsung monitor plagued by qc issues. It has scanlines, a very thick anti glare coating, probably the thickest I've ever seen. Hdmi 2.1 doesn't work correctly, and the custom color settings reset when switching inputs. I also purchased the G7 Neo and aside from it also having the color issues and hdmi 2.1 issues it's overall a much better monitor

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung Odyssey Neo G8 Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

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