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Customer Ratings & Reviews

$1,402.92

Customer reviews

Rating 4.5 out of 5 stars with 346 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 346 reviews
  • Rated 5 out of 5 stars

    Great but has a problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanna like this monitor. For me it’s everything I need. It has speaker smart tv built in and 4K oled at 240 hertz. But I gotta give it a 4* because of the flickering issue. Idk what’s wrong with this monitor but it has a problem. Wish Samsung would release their products fully functional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Monitor - worth it!.. but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest, this monitor is amazing. Great specs that practically gives you everything you want. Can’t complain about that and is very nice looking. Worth saving up for and absolutely loving everything about it. My only complaint is my experience buying this monitor, one I had to do a return, becuase i was having discoloration issues, no big deal i was able to replace it and they honored it. What was the issue is I got an open box look alike, they said it was new, but you can tell it was tampered and the tape was cut off from both sides of the box as if someone opened it. I askes if it was new, they said “yeah yeah you’re fine” well I opened it and noticed a small scuff in the back of the monitor, nothing major but why was it there if this was a new monitor. Biggest thing is at least care enough to assure what we’re buying is actually what it is, this is a $1400 monitor after taxes!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on the OLED G80SD.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    Open box excellent condition

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went today and picked up my order. Got all the way home to open it, and multiple items are missing. They claim that excellent condition should have all parts and accessories. According to their policy. Screen to monitor wasn't even protected. Just threw on the Styrofoam. But according to them, EXCELLENT condition comes with original packaging. That couldn't be further from the truth.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry you were not satisfied with your experience with the Odyssey QD-OLED G8 (G80SD). Your overall feedback is important to us.

      We recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    Plagued by software issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this monitor, and for better or worse I am stuck with it now. However, this monitor is plagued by constant, daily software issues. This is similar to other issues I have experienced with other Samsung TVs. The main issue is that this isn't really a gaming monitor, its a gaming TV running Samsung's Tizen OS. I have a normal Samsung TV, and it also has similar issues. The main issue is that when it wakes up from sleep, the monitor will disconnect and reconnect constantly. This often happens 20-30 times which takes several minutes. When this happens rebooting the monitor or unplugging the cable doesn't seem to help. Other issues include: Slow to take from sleep mode. Screen flickering. Audio pops. Sometimes when it wakes up from sleep its stuck at 600x400 resolution, and it can only be fixed by unplugging the DP cable. And yes, I've swapped DP cables and I've swapped monitors. The issues always only happen on this monitor and none other.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung Odyssey G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Samsung quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen and a great display. The colors are really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one, good guilty monitor, good for gaming and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best purchase I have made, very good price and excellent product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too smart for its own good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really a dumb idea for a monitor to be smart. It feels like you bought a very expensive 32 inch smart TV with all the features you never asked for, which you also truly don't want. Especially when the user interface and experience is absolutely abhorrent. Too bad because the screen quality is actually very cool. I had to return it because the "smart" firmware made the monitor hard to use for dumb professional work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen but pixels not that great quality just bigger size means 4k is really 3k

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review of the 32" Odyssey OLED G8 gaming monitor. Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 5 out of 5 stars

    Best monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it had it for a while now and absolutely looks beautiful while gaming and watching movies etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic monitor. The matte coating doesnt detract from it for me and the purple highlight from qd-oled is only visable if you have the sun itself in your room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung monitor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung monitor 32 at 4k its great but its matte not grossy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best monitor , I recommend it 100%, the quality is 5 stars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $1100 for a $100 monitor experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel may look beautiful, but... -Each time you enter or exit a full screen application, the screen goes black for 1-2 seconds. From what I could tell, it happens when VRR is enabled or disabled (HDR was disabled, so it couldn't have been that). VRR turning on/off is completely seamless on every other monitor I've ever used. This was with the display port cable that came with the monitor. -Samsung screwed up their EDID file (see issue #3718 in the freedesktop drm/amd repo) and in order to run at 240hz on Linux (and presumably other OSs) you have to override the EDID file with a custom one... -The speakers are so bad I wish they weren't even there. -This monitor is also a smart TV with networking, and that comes along with all the privacy concerns that you expect. Why would a monitor ever need this? For an $1100 product, this is unacceptable. I returned it and bought an HP Omen Transcend 32 instead (same exact 3rd gen QD-OLED panel) which was $100 cheaper and doesn't have these problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Best Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend, very easy to use and simple to set up. Has background lights, GREAT DISPLAY VIEW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent gaming display.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display is exactly what I needed to complete my gaming rig. It’s actually more than I need since I only use it to connect to my PC. I don’t really need all the extra features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 32" Odyssey OLED G8 (G80SD) 4K UHD 240Hz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent and compatible with laptops and Xbox. High accuracy, high response speed, and more than wonderful measurement. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic monitor, solid pricing when open box. Was between this and the curved model, happy I went with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer monitor for devopment pc.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement monitor. I use the data port and have no issues. When using the HDMI port, the connection isn't consistent. It will drop the connection intermittently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too busy and complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If "doing too much" was a monitor, then this would be it. Picture and color quality is great (it's an OLED after all) but the UI/UX of this monitor is cumbersome and a hassle to work with. I want my peripherals to be plug and play - imagine having an onboarding flow for your mouse or keyboard...well this monitor requires it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the Samsung 32" Odyssey OLED G8 (G80SD), not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung