Customer Ratings & Reviews
- Model:
- LS32DG802SNXZA
- SKU:
- 6573686
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 32" Odyssey OLED G8 monitor's picture quality, OLED quality, refresh rate, and color. The monitor's HDR and design are also well-received. Some customers find the built-in speakers to be lacking, and others have concerns about the smart features, software, price, and the potential for burn-in.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled qualityCons mentioned:Burn-in
Burn in after 3 Weeks of use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features and the display is very nice. This monitor can also work as a smart TV so you can watch Netflix, YouTube etc and even gaming apps such as NVIDIA GeForce now. You can connect mouse and keyboard via Bluetooth directly to this monitor and play games without needing a console or PC. However if you intend to use this for office or productivity be careful because burn in sets really fast. I experienced burn in within 3 weeks. That is an extremely short amount of time to see burn in. 3 weeks after use I noticed the windows task bar had been burned in at the bottom with icons. I used the monitor for office use daily and also gaming sometimes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 3-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Picture qualityCons mentioned:Software
Never Samsung.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a personal policy never to buy Samsung products due to horrible build qualities and poor software with Samsung products years ago, but a couple friends convinced me to give them a shot. I did and was disappointed the whole month and some change I've owned this. First off, this behaves just like a smart TV with some dumb setup you have to go through, but whatever. Secondly, the remote works on ALL Samsung TVs. So if you have a Samsung TV nearby and you turn either of them off/on, so will the other TV, unless you "whisper" (cup your hand in front of the remote) to the device you want to control. Thirdly, the screen kept flickering black and once it didn't come back on until a restart. The last straw was when some dead pixels appeared in the bottom right corner. A few other issues with it was that the monitor wobbled as I typed, so it's not that sturdy. Also, there was this dumb remote tutorial that constantly popped up every time the monitor turned on, and the power brick is MASSIVE and white, so it sticks out like a sore thumb. I had to return it to Best Buy to exchange it for the LG Ultra View OLED 4k (or something like that). I was coming from a 10yr old ASUS ROG 4K, and I thought the picture looked pretty good on the Samsung G8, but when I first hooked up the LG Ultra OLED, I was BLOWN away with how much better the picture quality was and about 10x better performance than the Samsung G8. Deeper blacks too on the LG. Never Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Cons mentioned:Brightness
Screen Flicker and not working after only 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a fine product, a little dim for california. But stopped working too soon! Bestbuy will not take care of the repair process. You have to reach out to Samsung, which is lengthy and tedious.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 3-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Cons mentioned:Brightness
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Black spots all over the monitor. Plan to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture qualityCons mentioned:Speakers
Gorgeous, but avoid at all costs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right speaker is defective and DOA, samsung support won't replace the monitor because I'm beyond their 14 day return period. Should have bought it through Best Buy. The monitor is stunning, beautiful, and otherwise perfect - but Samsung does not have your back and after 2 hours on the phone with support and a promise from a tech support supervisor to replace it with a brand new unit, he secretly cold transferred me despite promises otherwise, and they're not honoring the commitment. So overall, it may be amazing, but avoid it at all costs due to the company backing it, making it, and supporting it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
- Pros mentioned:Picture quality
Flickering/Display Issues. Pointless bloatware.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is nice when it works properly. But it will flicker occasionally for several seconds on any input/PC/cable I use. That's really bad considering this is marketed as a gaming monitor. HDR and 240Hz seem to make the problem worse. I bought this monitor to compliment my RTX 4090 and am extremely disappointed. I always ensure my graphics drivers and monitor firmware are up to date, and I use high-bandwidth cables. I also have a thin black line flickering on it, three and a half months into owning it. Samsung support tried to tell me it was the cable, even though I told them it was on the monitor's home screen. If I wasn't tech savvy I would have never gotten the warranty support I need. Whether the technician will fix it remains to be seen. The smart features are just unnecessary bloat added to increase the price. Why would you need to watch Netflix natively from a device whose purpose is to be plugged into a PC? Would would want to pay full price for a game just to stream it directly to your monitor? Menus are convoluted and hard to navigate. This is the first Samsung display I've ever purchased and I will never buy one again. Don't make the same mistake as me. Buy an LG OLED instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Cons mentioned:Brightness, Software
Plagued by software issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this monitor, and for better or worse I am stuck with it now. However, this monitor is plagued by constant, daily software issues. This is similar to other issues I have experienced with other Samsung TVs. The main issue is that this isn't really a gaming monitor, its a gaming TV running Samsung's Tizen OS. I have a normal Samsung TV, and it also has similar issues. The main issue is that when it wakes up from sleep, the monitor will disconnect and reconnect constantly. This often happens 20-30 times which takes several minutes. When this happens rebooting the monitor or unplugging the cable doesn't seem to help. Other issues include: Slow to take from sleep mode. Screen flickering. Audio pops. Sometimes when it wakes up from sleep its stuck at 600x400 resolution, and it can only be fixed by unplugging the DP cable. And yes, I've swapped DP cables and I've swapped monitors. The issues always only happen on this monitor and none other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Open box excellent condition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went today and picked up my order. Got all the way home to open it, and multiple items are missing. They claim that excellent condition should have all parts and accessories. According to their policy. Screen to monitor wasn't even protected. Just threw on the Styrofoam. But according to them, EXCELLENT condition comes with original packaging. That couldn't be further from the truth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry you were not satisfied with your experience with the Odyssey QD-OLED G8 (G80SD). Your overall feedback is important to us.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Picture quality
Not for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a computer monitor for gaming. It's a smart TV and allows you access to gaming video. Problem is you have to attach your mouse and keyboard to it. And use Microsoft easy box for them to be to be used on the monitor. This causes freeze ups and the mouse pointed will disappear while gaming. I will not recommend to anybody if going to game. The TV works great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung-32" Odyssey OLED G8(G80SD), not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
- Pros mentioned:Picture quality
Way too busy and complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If "doing too much" was a monitor, then this would be it. Picture and color quality is great (it's an OLED after all) but the UI/UX of this monitor is cumbersome and a hassle to work with. I want my peripherals to be plug and play - imagine having an onboarding flow for your mouse or keyboard...well this monitor requires it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 32" Odyssey OLED G8 (G80SD), not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Poor Description of Open Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's open box descriptions are atrocious. I recently bought two items from Best Buy with condition described as "excellent" only to receive defective merchandise and missing accessories, including smart remote. Surely Best Buy can do better than pushing terrible descriptions and forcing the consumer to take the item back to the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted ."Thank you for your review. We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns. We also recommend you contact Best Buy directly for assistance in correcting the situation. If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. "
- Cons mentioned:Speakers
The monitor's external speakers have no sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor's external speakers have no sound. Why is it shipped without quality inspection?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Constant problems, 0 stars if possible.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst monitor I have ever owned. Constant wifi issues, HDR issues all over the place, sound issues, remote control issues. It's also an extremely tedious process to calibrate for proper HDR. That is when it decides to actually work. The UI is also the worst I have ever used on any device. I foolishly waited too long and can no longer return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture quality
Had to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a vertical line. I had to return it. The picture was good otherwise. Sound was teeny.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For that expensive of a monitor, it’s not worth the money. Color is off screen flickers, and the overall color and presentation of the monitor is not very good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
DO NOT BUY FROM BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT, I REPEAT DO NOT ORDER WITH BEST BUY! THIS ITEM WAS STOLEN OUT OF MY FRONT DOOR, I HAVE VIDEO PROOF AND OTHER PROOF AND BEST BUY REFUSES TO REPLACE OR REFUND
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry you have not received your Odyssey QD-OLED G8 monitor. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your monitor once you've received it, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
flickers on and off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor but the monitor flickers off and on randomly. if i knew this i wouldn't have purchased this monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.