Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 12762329
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressive screen size and high resolution as the primary benefits of this monitor, noting that it offers great overall performance for the price. While users appreciate how easy the device is to connect to their computers, some have expressed concerns regarding the limited refresh rate and the quality of the internal speakers. Additionally, a few customers noted limitations regarding the available connection ports and the narrow viewing angles. Overall, the product is viewed as a solid value for those prioritizing display quality and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Picture isn’t 4K quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wqhd that I ended up purchasing after this has much better picture than this 4k
No, I would not recommend this to a friendBrand response from Samsung
Posted .Displayname,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Price
Good cost effective 4k option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen for good price. Great for a multiscreen setup
I would recommend this to a friend Screen review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen resolution is not as good as my MacBook so switching is a little rough on the eyes
No, I would not recommend this to a friend- Cons mentioned:Hdmi
DO NOT BUY FOR XBOX SERIES OR PS5 (NO HDMI 2.1)
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a really terrible experience with this monitor. No HDMI 2.1 or any firmware update at all since release in April 2018 plus a new console makes this unusable when consuming video content since it stutter and cuts and flashes even with freesync enabled. basically banished to using it as a dp in only monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Manny,
Thank you for sharing your feedback on the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the U32J590 features AMD FreeSync that synchronizes the refresh rate of your graphics card and monitor to reduce image tear and stutter.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
- Cons mentioned:Refresh rate
Great monitor for gaming!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming! However, if you want true 4K go with something else as this up-scales to 4K but does not run 144hz.
I would recommend this to a friend Good monitor, but has design flaw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power plug is positioned such that the unit comes unplugged easily. Can be corrected with a little thinking outside the box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SneakyPeanuts,
Thank you for your review of the Samsung U32J590 LED 4K UHD FreeSync Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please know that we want you to be completely satisfied so please contact us if you need further assistance.
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back the U32J590 LED 4K UHD FreeSync Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Open box didn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the monitor. I was about to buy it online when Best Buy's site showed an open box for $30 less so I bought that one and had it shipped. It did not work when it arrived. No text prompts showed on the screen as they should have when HDMI cables were unhooked. The monitor did nothing. Hooked it to two computers and nothing. The "condition" BB listed did not say it was repaired or refurbished, just an open box which means it was a straight return or a display item. Apparently, the monitor wasn't tested to see if it worked before reselling it. Waste of over two hours setting up, testing, troubleshooting, repacking, driving to a Best Buy to return and buy a new one. Try harder, Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Overall performance
Great quaity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. connected easily and works great.
I would recommend this to a friend - Pros mentioned:Screen size
Great Monitor, but horrendous buttons
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is great, the cooler color mode seems nice. But the menu button on the back to operate the on-screen display options is the worst, most annoying thing about it. I have to press it a 100 times different way to get it to do what I want.
No, I would not recommend this to a friend - Pros mentioned:Price
That's what I said
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. I was hoping for better. The price was excellent for being on sale but colors were wrong and had an overall yellow tint. It was so bad I thought there was a protective film on it. But no...I have other Samsung products and very happy. This one I had to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thatswhatisaid,
I am very sorry to see that you have encountered color issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
I feel more like a TV, not a monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THe picture looks more like a TV instead of a monitor. Not bad though, it's just not i expected
I would recommend this to a friendBrand response from Samsung
Posted .Vinny0629,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
The backlight is too bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I am frequently using monitors at night, the backlight is too bright for me at night.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jerrythemighty,
Thank you for purchasing the Samsung U32J590UQN Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
- Pros mentioned:Resolution
4K does not mean better image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be 4K, but text on the screen looks horrible. I highly recommend you get anything else. As a software engineer I do not recommend this monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the issues with the image quality you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Good monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought awhile ago and it was only okay, graphics good
I would recommend this to a friendHad to return the first one since it didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the replacement is working fine the hassle of having to return the first is problematic
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alpo,
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope that your replacement works well for you going forward.
Please do not hesitate to reach out again should you need assistance.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
Seriously let down. So much so I said 'whatever'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And bought the exact opposite. 1080p Samsung 24" freesync. It looks horrible to. I can't read a lot of the text. And don't tell me to update AMD yada yada or get a better Nvidia gtx acx GeForce card. I guess either the employees were really bad at helping and I tried like 8..... Most I had to research. But it is what it is...
No, I would not recommend this to a friendBrand response from Samsung
Posted .48psi,
I am very sorry for the image issues that you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Too large for my use case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this because it’s way too big for me. My desk might not be large/deep enough to accommodate such a large screen. Maybe this will work for you if you have the right desk size but for me, I had to return this because I couldn’t comfortably view it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Screen size
2 screen setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic monitor. I have 2 screens setup and get remarkably crisp picture.
I would recommend this to a friend Good value 4k monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display seems whitish. Good value at clearance. 4k 32"
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Ok product, but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI2 port does not work, it flickers a lot. The rest is fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MTY3891,
I am very sorry for the flickering issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors