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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1636 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the impressive screen size and high resolution as the primary benefits of this monitor, noting that it offers great overall performance for the price. While users appreciate how easy the device is to connect to their computers, some have expressed concerns regarding the limited refresh rate and the quality of the internal speakers. Additionally, a few customers noted limitations regarding the available connection ports and the narrow viewing angles. Overall, the product is viewed as a solid value for those prioritizing display quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,636 reviews
  • Rated 1 out of 5 stars

    Never got to try it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well maybe not the fault of the manufacturer, but was damaged out of box. No box damage however when picking it up I asked the girl if she was sure this wasn’t an open box already because the tape over the box was loose and seemed not the regular seal you see. She said if it was an open box there would be a red sticker on it. Opening the box you could tell it was in fact already opened once. The cords were just in the box loosely and a page was torn out of the manual. Went ahead and plugged it up to see part of the screen was broken and about a quarter of the screen didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nothappy,

      Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.

      We recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    Hated it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had a great price cut that it was too tempting to pass up. Bought it, took it home, set everything up, and then turned it on. Wow, was I so very disappointed in the picture quality! I couldn't believe my eyes. It just lacked brilliance, it had a lackluster screen, literally! My first ever disappointment with Samsung. I took it back and I haven't regretted it since.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      4SmokinSlyks,

      I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    Don't be a Sucker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on their website and was delivered an open box item that didn't even work. I'd have been ok with the open box item if it had worked, but after spending most of my afternoon trying to get it to work with anything I determined it was broken. Beware as it appears they're using online orders to clear out the junk that was already returned once. Connected it to two different computers and my cable box and the screen wouldn't light. The monitor is probably ok, but the business practices of this store are pretty much questionable. Will never buy online from you again Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HKGUNS,

      Thank you for your review on this Samsung - UJ59 Series U32J590UQN 32" Monitor.

      I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      I also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Rated 2 out of 5 stars

    Good Picture, Not Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Monitor, but power cycles multiple times a day. Tried on multiple computers and same issue and no issues with other monitors. Would NOT recommend this monitor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 2 out of 5 stars

    Poor Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k monitor was very washed out. I did adjust the picture, checked the cable, hd signal, etc. I couldn't get a good picture. Returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Magnumskull,

      I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    I am very unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order didn’t come on time. It’s took me over two weeks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Rated 5 out of 5 stars

    two is better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one if these over a year ago... thought it was big enough that I wouldn't need two.... but after suffering for a while... got another ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible monitor. Colors are always off no matter how much I try to adjust. Single toggle to menu rarely works. I use this attached to both my home and work computers and it is a struggle several times a day to switch between inputs. I've had it a little over a year and now the display goes black for about 30 seconds before continuing many times each day. This was an urgent replacement that I have regretted since day 1.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst 32 in Monitor Ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst 32 Inch Monitor I've bought ( out of five 32's I have). The others are the LG - 32" IPS LED QHD FreeSync Monitor - They have raise/lower and tilt. The power on button is on the bottom in the middle, not an uncomfortable around the back like Samsung. Worst part...The Samsung does not have built in speakers, manual talks about it and in fine print (only certain models), which the LGs include, not bad quality for average $50 or more less than Samsung! - If I could get my money back, I would!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      FigureMeOut,


      Thank you for sharing your feedback on the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to see that this model fell short of your expectations.

      Please know that this model does come with audio/headphone output so you can connect your own speakers.

      Please reach out to us for assistance with your issues.

      You can reach us via any of the below options:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      We look forward to hearing from you.

      Samsung Monitors Samsung

  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ch-1 not support 60Hz. Operation issue appeared after few months: screen flashing, frequently turned dark.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 2 out of 5 stars

    Open Box Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a low pitch alarm sound when it wasn’t in use. Picture clarity was ok but not great for what the monitor is suppose to be. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    its garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i finally hooked up this monitor and learned it is not worth it.does not free sink i repeat does not free sink or any other type of sink installed 2 a.m.d graphic cards and 1 g.t.x card.and nothing.does not even have H.D.R. as its advertised its an old model and its not up to date.its simply junk.junk junk.not surprised though seems everyone i know returns their purchases at best buy at least once to get one that works. i am done buying here,not my first bad experience i should have known better,still they should not sell junk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      bigjoe,



      Thank you for purchasing the Samsung 32" LED 4K UHD FreeSync Monitor.

      Please know that this monitor does indeed support FreeSync. FreeSync can only be used with specific AMD Graphics cards as listed in the User Manual.

      Make sure to install the latest official graphics drivers from AMD that support FreeSync.


      To better assist you with step-by-step instructions and supported grahpic cards, please contact Samsung Customer Support and representative will gladly help you:
      Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    Not recommend 1 year 5months screen barley showing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and five month the T.V. screen has gone almost black. It started diming at first I did all the steps to adjust it worked for a while and now I can barley see the screen. Worst buy ever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.

      If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.

      You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.

      Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you. Samsung

  • Cons mentioned:
    Viewing angle

    Rated 1 out of 5 stars

    High resolution sacrifices overall quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are very dull and good viewing angles are practically nonexistent. Overall very upset. It’s 4k but it sacrifices everything else

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Validpurchase22:

      Thank you for sharing your experience with the Samsung U32J590 Monitor

      So that we can better assist you with display adjustments and improve your product experience, we ask that you please contact us and speak with a Samsung Customer Service representative.

      You can reach us via any of these options:

      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Monitor at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great visuals and response. Flawless gaming result

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been used for Battlefield 5, Anthem, and Flight Sims. No visual lag or response issues. Crisp, clear, clean visuals. Great gaming monitor for 4K.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV Horrible mute button placement on remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is beautiful. Love the built in Roku. The problem is some one thought the side of the remote where you touch it every single time you pick u[p the remote was the place to put the mute button. It might have been OK if you actually had to really press the mute button. But this one is very sensitive. It your hand makes contact the TV mutes. I've accidentally muted the tv a dozen times in the first 3 days of owning it. I can't recommend the TV to anyone for this reason.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TheColombian:

      You are leaving a review for the Samsung U32J590 Monitor. From your description, I believe your review was intended for a Samsung TV.

      So that we can better troubleshoot your remote issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 2 out of 5 stars

    Ok for a 4k budget monitor but higher fps is bette

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found 32" to be too big for my set uo so ill stick to 27". If you're going to try to game in 4k make sure you can get good fps or its not worth it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BobDunken,

      Thank you for purchasing the Samsung U32J590 32" Monitor and sharing your experience. Please reach out to Samsung Customer Care if there are any issues we can resolve directly.

      Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    No display of computer on monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to my computer Intel Core i5 3570K with AMD Radeon HD5670. Turned it on and no display. Fiddling with crazy on/off, selector switch on back to select HDMI 2 for 60 Hz output and message "check connection". Started over with HDMI 1 30 Hz same message. Repeated with my old HDMI cable, same thing. Never got output to monitor other than message "check connection". 4 hours after purchase it was returned. Old monitor, just fine!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JKrash,

      I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Rated 2 out of 5 stars

    Samsung 4K monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor colors, looks dull. Maybe I’m just biased because I’m used to nano ips monitors

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.

      Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.

      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Monitors Samsung

  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    Very Weak Contrast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately very weak contrast I did not like it Also 30hz on 4k not 60 hz also shutdown button is unuseful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      burakreis,

      Thank you for purchasing the 32" LED 4K UHD FreeSync Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.

      Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.

      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590UQN with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will like to help you:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com


      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung