Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 12762329
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressive screen size and high resolution as the primary benefits of this monitor, noting that it offers great overall performance for the price. While users appreciate how easy the device is to connect to their computers, some have expressed concerns regarding the limited refresh rate and the quality of the internal speakers. Additionally, a few customers noted limitations regarding the available connection ports and the narrow viewing angles. Overall, the product is viewed as a solid value for those prioritizing display quality and ease of use.
This summary was generated by AI based on customer reviews.
Wish I could return it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product absolutely sucks. I used it out the box and one of my hdmi ports don’t work. And to fix it I’m supposed to mail it to the manufacturer. Out of the box....it doesn’t work. Annoying. I had to buy another monitor. DO NOT PURCHASE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Itsme,
I am very sorry to see that you have encountered issues with the HDMI ports on your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Defective monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought "excellent" open box Screen kept turning off and on without resolve. I tried two laptops, two hdmi cables, ensured power cord was plugged, ensured proper hdmi connection.
No, I would not recommend this to a friendCame defective, would not recommend even if free.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen flickers on and off semi regularly. Wife didn’t inform me until several months after purchase. Maybe I got a bad egg but it’s a paper weight as far as I’m concerned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was categorized as « very good « for refurbished and came full of scratches. Even worst, the monitor never turned in whatever the input was…I returned it….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Yellow display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was not displaying white, it was yellow. No amount of calibration could fix this issue. I have another of this monitor that works great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Back-and-forth from one screen to another smoothl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the same Samsung monitor two years ago and it was excellent this new one same model same serial code doesn’t work and flowBack-and-forth from one screen to another smoothly
No, I would not recommend this to a friendBrand response from Samsung
Posted .CPUEnvy,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor came of the box broken. It has a huge vertical screen banding all over the screen and it ruined my experience. I don't know if the Samsung warranty covers replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .asaid,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung Monitors
DOA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to being able to use this product I have Samsung products throughout my home. This unit was dead out of the box and BEST BUY did not have a replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bill,
Thank you so much for being a loyal Samsung customer! I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung Monitors
Defective monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase, was assured that it was in excellent working condition but it was defective which is likely why the first customer returned it. I also returned it for a refund
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mats:
I am very sorry to see that you have encountered issues with the Samsung U32J590 Monitor and have returned it
Your thoughts are very important to Samsung and will be shared with our internal teams.
Should you ever decide to give Samsung monitors another try and need assistance with setup or with any concerns, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
super slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow monitor save your money, you get what you bay for!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered speed issues with the Samsung 32" Viewfinity UJ590 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
worhtless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless - 2nd one this year that has gone out just weeks after the return period. Will never buy a Samsung product again!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disapointed:
I am very sorry to see that you have encountered issues with the Samsung 28" UE590 UHD Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung monitor with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Sam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't display a picture anymore if anyone knows how to fix it
I would recommend this to a friendbroke after one month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went out after 1 month of use, lines and screen fading.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth the money the quality is terrible and doesn’t play sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Not 4k
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says its UHD 4k resolution. But its only 1280x1024
No, I would not recommend this to a friendThe color was way off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color was way off. The color was way off. The Color was way off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pothecompooterdude,
Thank you for purchasing the UJ59 UHD Freesync Monitor LU32J590UQNXZA 32-Inch Screen LED-Lit Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung LU32J590UQNXZA with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Really bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you know quality, you will be disappointed...greatly
No, I would not recommend this to a friendBrand response from Samsung
Posted .QualityTech,
Thank you for purchasing the Samsung U32J590 32" Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Grade of D
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plain black areas on screen have moving white dots.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Donny:
I am very sorry for the issues you have encountered with your Samsung 32" UJ590 UHD Monitor with moving white dots. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
- Pros mentioned:Resolution, Screen sizeCons mentioned:Refresh rate
3+ year review great purchase with limits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is a great purchase for a person looking for a bigger screen and high resolution, the panel is bright and clear and plenty of io. I have used the monitor daily for 3 years now; the only thing I have to regret is the 60 hz but price to size it good.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Great Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had recently purchased a Samsung T55 series curved monitor for home use to be powered my my 2020 MacBook Air. The color blue was purple and I was unable to fix the issue. The monitors I was actually interested in looking at were not working at the BestBuy location. I had left this in a review on the BestBuy website, and the next day I received a call from the manager Keith, who actually took the time to review my post and call me, and explained the stockman on the night shift broke the power strip causing some monitors to not work, however Keith did give me help with troubleshooting, and said I may return if the monitor if I wasn't 100% satisfied. I returned to the Store location In Brandon, Florida and purchased a 32" UHD Samsung 4K monitor to use with my MacBook Air. The picture quality coming from that T55 series monitor was stellar, absolutely spot on, crystal clear, and also no more blur, just a world of difference!! The monitor assembly was simple, just plug and play. The adjustment toggle button on the back the new monitor was also better made, and easy to use. I would recommend this computer.
I would recommend this to a friend