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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 831 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our rental condo at the beach. Perfect size and very stylish. Love the black stainless steel finish.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is sharp looking, and has a fold out drawer at the top which I use for lunch meat. I wouldn't necessarily pay extra for the fingerprint resistant model. I've seen fingerprints plenty on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odd, weird loud sounds coming from the refigerator intermittently. Is this the new normal? Otherwise it's dependable and does the trick with cooling.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how it feels to deal with a noisy refrigerator, BarbaraR. Let us help.

      We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one similar to the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148441025) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator with ice maker best purchase ever I highly recommend it to anyone who is interested..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Satisfied, Simple is better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is basic and simple. A bit smaller than the last, but the inside is much more practical. Bought washer,stove. microwave and washer all at the same time. service and installation, great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 21.1 Cu. Ft. Top Freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with this unit. We never hear it running - never even hear the ice maker - so happy we bought this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, freezer gets really cold. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and very spacious inside. Energy saver as well. What I like most with samsung is that the 10 year warranty on the motor compressor. Overall I could it is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice to look at!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing in my kitchen :) Love the LED lights and tons of space. Not a huge fan of the amount of noise and humming it makes....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of machinery, and craftsmanship. A very classy item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge very spacious for large items responsible price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it as an extra fridge in the garage, spacious, simple and fit for purpose. New digital setup, allowing to make both fridge if needed, when there is extra produce.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect fit!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect, works great and matches well with my other Samsung appliances. Love the size and ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing well and the extra control of Power frig and Power freeze helps maintain temperature when stocking each compartment...way to go Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great, works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It looks good and works good, no issues. Feels solid. Be aware that if you choose basic delivery you get just that - delivered and plugged in. We reversed the door ourselves.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Grant! Thank you for your insightful feedback about this refrigerator! Samsung is happy that you're enjoying it. ^Jecca Samsung

  • Rated 1 out of 5 stars

    DO NOT BUY THIS OR ANY SAMSUNG REFRIGERATOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS OR ANY SAMSUNG REFRIGERATOR - my 25-year old Amana held up better. I gave my Amana to my housekeeper because it was as pretty ugly and I wanted a new fridge. This model Samsung is January 2021 manufacturer date. 1) In < a year, the bottom door shelf broke. It interfered with the door closing. I feel it was very poorly designed. 2) Christmas 2024, the top shelf broke. Nothing heavy in it. It had about a quart of milk as the heaviest object. 3) The shelves cost $90 each. Seriously! They’re NOT COVERED by warranty. The fridge cost $900.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how it feels if your shelves break. Let's get the help you need.

      To check the availability and compatibility of your refrigerator shelves, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148033584) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator because of the feature that turns the top freezer into a refrigerator. It works as advertised. Only complaint is it seams to not get as cold as our old GE.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung refrigerator. Excellent design, lighting and the size is perfect for my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because our LG went out. So far it’s ok, smaller than what we are use to and don’t get as cold even with it turned all the way up. Love the ice maker

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned only for a little over one month but the unit work very well and quite fancy with all the electronic controls, the LED lights and more. The ice maker works very well also.

    I would recommend this to a friend