Customer Ratings & Reviews
- Model:
- RT21M6215SR
- |
- SKU:
- 5796734
Customer reviews
Rating 4.5 out of 5 stars with 831 reviews
(831 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 3 out of 5 stars
Good room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room but not alot of adjustability. Fridge is very deep so had to buy bins for my condiments so they didn't get lost in the back of the fridge. Only s slot adjustments for the shelves.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I would like to congratulate you on joining the Samsung Family. I am glad the we have customer that love our spacious refrigerator. Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t like side by side refrigerator, this one is perfect. My only problem is I don’t like the new appliance smell.
I would recommend this to a friendBrand response from Samsung
Posted .We are excited to hear that the design of this refrigerator is perfect for your kitchen. Thank you for choosing Samsung. ^Lo
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is good but ice maker is a little slow on making ice cannot keep up with demand
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, very affordable, easy to install, very quiet
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
it fit it looked great and it achieved my vision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to go to Brands Mart but I liked best buy warranty service so this was the first time i tried Best Buy and wasn't disappointed great looking products, I wanted something for a rental that looked great and didn't cost to much, because they matched pricing it didn't cost me an arm and a leg and was able to make the place look eye popping not cheep
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator , great quality for the price . I’m so happy with it !
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my townhouse. Consumer reports rated it high so I went with it. Nice refrigerator but took 2 months to get it. Ordered in July and received it in mid September. Freezer keeps food frozen and refrigerator keeps food cold. So far so good!
This review is from Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 1 out of 5 stars
Broken wire and stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year and a half old and control panel quit working and it is no longer under warranty. Found that the wire between the freezer door and control panel was broken. Contacted Samsung and it is past one year so no longer under warranty. The repair man told me I either need a new freezer door and control panel, or buy a new fridge...haven't even finished paying for this one. I had the door reversed during installation so I am wondering it if was done improperly causing the wire to break. So disappointed....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator and realize that your experience has not been satisfying. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143024624. We thank you for being a part of the Samsung family. ^Brad
Rated 4 out of 5 stars
Overall good, spacious, but noisy fridge at times.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for one year now Pros: I enjoy the external design, sleek and modern. I don’t mind the limited lighting but both the freezer and fridge lights are directly in front so it’s dark in the back part of compartments. No problems with adjustable temperature. It gets very cold. My fridge and freezer are set at 2 and 3 blue lit lights (my preference), and it can go up to 5 lit lights if needed, which is super cold. I like the humidity control of the 2 bottom drawers, not sure if it keeps veggies and fruits fresher longer. It probably does with its twin cooling design. Cons: noise level can be annoying but we got used to it. I don’t have the ice maker water hook up and the fridge still makes crackling/knocking noises. I have the setting off, tried everything but the fridge is just plain noisy at times! Not constant but intermittent. I would not recommend to a personal friend because I’m sure there are very quiet fridges out there that are still spacious and modern looking. Cost was subtotal 989.99+61.87(sales tax) total 1051.86-148.75(price match)= grand total 903.11 I got the price reduction after the fridge went on sale 2 weeks later. I called and they did it over the phone.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
This is a great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a surprise for the hubby; he LOVES it! Energy efficient and very effective (had to turn the freezer down, it was so cold), good control system, spacious, and best of all, it looks great. Stainless steel, but with a coating that reduces finger smudges, very attractive front, with recessed door instead of handle; interior LED light is attractive feature. We love it. This design (freezer on top) is also the most efficient of the efficient fridges. People say it's loud -- well, it does have to kick into extra gear to maintain cool temps if people *Keep the Door Open Too Long.* That's when it makes some noise. But not problematic. The folks complaining clearly need to stop standing in front of an open fridge.... We are super happy with this purchase. -- and the delivery guys were great!
I would recommend this to a friend Rated 2 out of 5 stars
Not too happy with refrigerators condition.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered with dents, dings, and scratches. We had to arrange for an exchange to replace product.
This review is from Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friend- Pros mentioned:Design, Noise level, Size
Rated 5 out of 5 stars
Excellent fridge, very please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Great modern sleak design and generous space. Great option for small space in a small condo. Cools wonderfly and freezer is very very cold, fairly quiet, wanted a bigger nicer one but had size limits and this was the perfect fit, and still looks great! Very pleased. A perfect fridge for size restrictions. Old school top freezer deseign actually yeilds more cubic feet of storage in a smaller fridge then french door or bottom freezer designs -- yet this one has the modern look in an old school form.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Great looking smooth operating refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the exterior is truly finger print/smudge proof stainless. Very happy with the look and ease of cleaning. The interior is perfect for me. I would like one more door shelf, however the door shelves are very sturdy and will easily hold a gallon of milk or two. I am used to have the light in the back, the LED in the front is sufficient to light the interior. The freezer is big enough for me. I don't use the ice maker and would prefer to remove it, maybe after the warranty is expired.... Overall it's a good unit, as quiet as my previous unit, constructed well and looks good.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. It's roomy, well lit, and very quiet. It's also very attractive. The stainless steel does not show fingerprints like my last refrigerator. The only thing I don't like is that the shelves on the door are not adjustable, but they are very roomy, and large enough to accommodate bottles of OJ.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Overall performance
Rated 3 out of 5 stars
So far so good….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to tell…. I only had it for 1 month but so far it works well. It’s a simple design and spacious enough for my food.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
- Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room, looks excellent, runs very quietly. Two things I wish I knew before are 1) a new refrigerator should sit for 12 hours before plugging in 2) it takes a couple days before it starts running smoothly and maintains the right temperature. But this is a great refrigerator and I'm glad I got it.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
10/10 Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a beautiful nice stainless steel refrigerator. Very spacious refrigerator and freezer. Also I love how if you don’t close the doors right or if you have the refrigerator open for too long, it has a little dinging tone that reminds you to close it. I live in a small 2 bedroom apartment and the fridge fit in the kitchen perfectly, it looks big but it was a great fit !! Cools at the perfect temperature as well.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Absolutely love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are really happy with this purchase...more importantly my wife. We've had it now for about a month and "knock on wood" all is well. This fridge not only looks great but also is the most quite running one we have ever owned or seen. I've had to open it just to check to see that it's still on. Another cool thing I really like is that the freezer compartment also has it's own led light, something that isn't common for top freezer refrigerator's, that I'm aware of. We absolutely Love it!
I would recommend this to a friendBrand response from Samsung
Posted .Hey JBNYC, happy wife, happy life! Glad that the fridge is quite so that way you can enjoy those special moments with your family! We appreciate your loyalty to Samsung. ^SuSu
- Pros mentioned:Capacity, Design, Noise level
Rated 5 out of 5 stars
Sleek, well planned out refrigerator with freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator. It is the perfect size for my fridge spot in my kitchen. I t is SO quiet. I occasionally hear the ice clinking as it drops into bin in the freezer and that's it for noise. It is large, spacious for all my refrigerated items and I really like the light in the freezer. If I had more money and a larger space, I may have bought a larger refrigerator but I think it would also be a Samsung as all my Samsung products work great. My only regret is I didn't splurge for a stainless steel or a black one, but the white looks nice also. But it does show fingerprints. Lastly, I thought I would miss not being able to hang a kitchen towel from the nonexistent door handle but! I have hung over the door top racks that I couldn't have put there with a handled fridge and the handleless fridge looks so more sleek. Overall, I am so very pleased with my purchase.
This review is from Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Factor settings are working well in the freezer & fridge. We never had a light in our freezer before. This feature helps, but would help more if it faced into the freezer. Ice maker should have auto shut off if the bin is full, this model has to manually be shut off. We like the slide out pantry but the fridge lacks sufficient shelf space because of it. Door shelves are very nice. Overall we really like this refrigerator. This unit is quiet. The only time we hear noise is when the ice maker drops ice. Magnets will work on the outside doors if you want to hang a calendar, etc
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Donna. Thank you for taking the time out of your busy day to highlight the features of this refrigerator. We are glad to hear that it's been a great addition to your kitchen. ^Lo









