Customer Ratings & Reviews
- Model:
- RT21M6215SR
- SKU:
- 5796734
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Happy with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow very happy with this purchase. We walking into the store just to look and 10minutes later we were setting up delivery. We purchased an open box but it was absolutely in perfect condition. Delivery took the entire day that is the only portion of the transaction that need help and to be addressed but the drivers were very nice installed quickly and they waited to make sure the fridge started working and no water leaked! Great job Best Buy! But please work on transportation!! 6-8 hours waiting even xfinity have a more narrow window.
I would recommend this to a friend- Pros mentioned:Capacity
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It has lots of room for large platters and leftovers.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Roomy easy access to everything. Exactly what i needed.
I would recommend this to a friend Home fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted. Like the space in the freezer section.
I would recommend this to a friend- Pros mentioned:Capacity
Love how bright the lights are.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer and frig is so bright and easy to see items. Very roomy.
I would recommend this to a friend - Pros mentioned:Size
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge , spacious and freezer makes uce really really fast. I would recommend and also the fingerprint resistant fridge is amazing as im a chef and i touch the fridge alot.
I would recommend this to a friend Very decent refrigerator.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was part of a the piece purchase to replace old appliances for a tenant. She's been in the apartment for longer than I've owned the house and this unit is replacing one that is 25 years old. My tenant is very happy with her new fridge and loves the look and the functionality.
I would recommend this to a friend- Pros mentioned:Noise level
Poor Design For A Family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought our refrigerator at Pacific Sales in Roseville and product was delivered damaged to our house right out of the box.. I think this refrigerator is nosier then our old one and the shelving inside is not designed to our liking. Just a poor design for storage unless your single.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Axel,
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making loud noises. Don't worry we will surely notate your feedback about this matter for a better product in the future.
To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
or
https://www.youtube.com/watch?v=cain2xjBCQE
I highly recommend visiting this link to view the product specifications:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/top-mount/rt21m6215sg-aa/pdf/RT21M6215_V5_SPEC_SHEET.pdf
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.youtube.com/watch?v=vWp2bnE3uhQ
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT21M6215SG/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144305405
Thank you for choosing Samsung. Have a great day.
-Trisha-
Retired RN, Phoenix Veterans Hospital
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not actually had delivery yet but as a long time satisfied customer I am positive it’ll be exactly what I need!
I would recommend this to a friend- Pros mentioned:Capacity
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has very deep doors which can fit quite a lot of food.
I would recommend this to a friend Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was just as advertised- ice maker works well
I would recommend this to a friend- Pros mentioned:Overall performance
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the party tray compartment. Looks great and works even better.
I would recommend this to a friend - Pros mentioned:Capacity
Great addition. Looks perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits so well. Even though it has more space inside it does not seem to take up more kitchen area than my old refrigerator, I like the lights in the top freezer and cooling section. The ice maker works great.
I would recommend this to a friendBrand response from Samsung
Posted .We're delighted to hear how satisfied you are, Bruce! ^Jecca
- Pros mentioned:Overall performance
Remodeling Kitchen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new appliances from Best Buy! Great Service...
I would recommend this to a friend I love my stainless steel Samsung Frig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator and the fact I did not have to pay a delivery fee. I think that really determines where you purchase a product. I really liked the fact the installers took time to really install the product correctly. I am really enjoying this product because the price was reasonable.
I would recommend this to a friendGood refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, makes ice. Great replacement for 20 year old one.
I would recommend this to a friend- Pros mentioned:Overall performance
nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps food cold, keeps drinks cold, looks like a big silver robot.
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price, keeps everything cold.
I would recommend this to a friendits spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, the space, the style and the price, great.
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that this refrigerator is such a wonderful fit for you and your home. Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Overall performance
Good for what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple, basic fridge that does what is expected. Cheaper model.
I would recommend this to a friend