Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 831 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! We get lots of compliments on it and it has lots of room for food storage. Would recommend paying for installation. Best Buy told us they would put it in the kitchen even if we didn’t pay for installation, however when it was delivered they refused to put it inside and left it for us to move in ourselves and we ended up denying it. It’s really easy to dent the front panel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new refrigerator, and this was the model recommended by the leading consumer advocate organization.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this refrigerator.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great buy for anyone looking for a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge for the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slide &reach pantry, two bins, lots of room for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice style, large freezer department, however the ref part is limited space due the draw locations..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fridge for about a month now and so far it’s been okay. I wasn’t sure about buying a Samsung. I had always thought that Whirlpool was the best but my last fridge died after about 10 years. I expected it to last longer. This fridge isn’t noisy to me. I have heard some sounds but it doesn’t bother me. We also had our water line replaced for this fridge and at first the ice tasted like plastic but now it’s okay. The shelving doesn’t allow for tall items but the shelving on the door does. The veggie and fruit bins work well. My green and red leaf lettuce has stayed fresh. I like the look of it on the outside and inside. It is clean lined and modern.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, Mililani808! I'm happy to hear that you're enjoying this refrigerator. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ice maker excellent seems to be electric efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door has two dents on it ...the installers were supposed to reverse the doors and they didn’t have the proper piece to do so..I was told when the other appliances arrived that would be taken care to date this has not happened

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Your Reference Ticket Number: 1144788581

      Thank you, and stay safe!

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my new Samsung refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big and bold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and great look that does allow fingerprints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great refrigerator for the lower level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this for a month but seems to be working fine and gives us the extra refrigeration and freezer space we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, large and matches my kitchen perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was a great buy! It keep food at the right guy temperature and I love the filter less ice maker no need for buying filters which can be costly. Love the adjustable features/control settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 2 small circular dents on the side of the refrigerator when received. However, no impact on operation; fortunately they are not visible since that side is next to a wall. Received approximately 10% store credit for damage.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean design and look with lots of interior space. Love the optional ice maker. Left our out since it’s a break room fridge so we had more space for folks to utilize. Def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect sized frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rebuilding from fire. I haven’t installed frig yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator alot but you have to make sure the freezer and fridge are closed because if you shut them too soft or too hard they doesnt close completely. I woke up a few times with my freezer items defrosted

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps food cold but poor design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly hate this fridge. The light in the fridge is only in the front so good luck finding anything in the back. The shelves are straight across. Nothing is split so anything tall must go in the door if you want it upright. And the produce drawers feel like they're on the floor. You must be very flexible or have kneepads to retrieve anything from the drawers. It's marketed as fingerprint resistant which I can tell you it is NOT! I regret buying it. It was a very expensive mistake. The only good thing about this fridge is the ice maker works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for sharing your thoughts on this refrigerator, NotKaren. We value your feedback as it helps us to continue working to improve the overall customer experience. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great looking, quiet, lots of space

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the see through shelves. Plus the top drawer slide out for meats and cheeses. Happy we went with the ice maker too. Still have plenty of room in freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for 2 months and so far, so good. Lots of room in both the fridge and freezer. Ice maker works good. Looks great with the rest of my Samsung Black Stainless Steel appliances.

    I would recommend this to a friend