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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 831 reviews
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just delivered today. So far better than I expected. Remodeling the kitchen and can't hook up the Ice Maker yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit & blends in lovely delivery went well thank

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lots of freezer storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good . I love the top freezer over the bottom drawer that we replaced . So much more room in the freezer . Ice maker works great . We have no need for the ice/water dispenser, kids always make a mess with them so we can do without it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problem with door on samsung refrigerator it was fixed by best but

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am so totally satisfied with this refrigerator. It has worked from the moment it was plugged in. Will never invest in a Frigidare product again. Should have known better and gone with Samsung in first place. Can never go wrong with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for as a 2nd fridge, very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with all this offers and overall looks and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this refriderator. I has a lot of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and it has a really nice pull out pantry at the top

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey disney381, thank you for sharing your positive feedback! I am confident your new Samsung refrigerator will continue to delight you with its wide range of features and beautiful design. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the kitchen I purchased it for. I am ver happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was delivered and installed as expected.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was nice , and installers were excellent, great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect experience and refrigerator!!!! Highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a low price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent quality and price! Amazing internal space and nice features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung getting it right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product high quality. Had it for about a month and no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish. I needed to reverse the doors and wished the instructions where better and some sort of explanation about the spring located under the hinge in the freezer door.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    the door shelves will break

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door bins/shelves broke AFTER 5 MONTHS and Samsung was USELESS! Never had this happen with any previous fridge, but I've found lots of people online it happened to with this one. We didn't put anything particularly heavy in them - top shelf gave way, spilling everything, and the impact broke the bottom one, too. Even more OUTRAGEOUS: Samsung said they didn't have replacements and wouldn't have provided them free, anyway. How do you not have replacement parts for a BRAND NEW PRODUCT? Plenty of third-part vendors sell them online for around $75 each, which is awfully steep.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Old School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went “old school” with my fridge this time. Loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 21.1 Cu. Ft Top Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for your money as well as a good looking fridge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge if you need one that is not so big and more economical!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Rogueone! Samsung is glad to hear you found a refrigerator that fits your needs! ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Maybe it's just this one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry, but this refrigerator door is horrible. It doesn't seal. You can literally see the interior light shining outward. And the door opens if you don't hold it closed before you walk away. The interior design is pretty good, but the top drawer makes no sense at all. The freezer is nice and roomy.

    No, I would not recommend this to a friend