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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 831 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Store system worked great, purchase took 10 minute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store purchase during Covid "shut down" was seamless. Delivery was prompt, deliver personnel were courteous. Refrigerator works fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexzone , I converted top freezer to refrigerator. Will not maintain a cool temperature! Purchased 4 appliance thermometers and constantly registers between 38 and 50°. Called Samsung very nice to deal with ! First repair they upped the temperature control to the coldest setting then registered about 33 ,within two days back to high temperatures again second repair will be done on July 23 we will see what happens! I would not recommend this model !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Refrgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Keeps everything cold especially in the freezer. Best freezer I have had in years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Lots of space! A little expensive in my opinion but I see that refrigerators have gone up everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Removal of old refrigerator. Spacious. Getting comfortable with the doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wider than the smaller version, not taller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that the larger version of this refrigerator would be taller but it ended up just being wider. I use the top as a refrigerator and it isn't as cold as the bottom. Sometimes the top goes over 40 degrees so I don't keep dairy in the top. Those are the reasons I don't give it five stars. I took the ice maker out since I use it as a garage fridge. It is a good quality refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for the feedback, Zarkon! Samsung is happy to be part of your home. ^Jecca Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What A Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new refrigerator in many years. Works great and is beautiful. I love the fingerprint resistant black stainless steel exterior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate Best Buy’s service & delivery. The fridge looks great & works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge, best one I have ever had, wish there were more choices for shelf placement

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    really fingerproof free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator that was able to fit in my opening

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty, no excessive details. The ability to turn the whole unit into a fridge is cool. A little loud at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astounding delivery crew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I submitted a review for the item under the incorrect tab, but I had to make sure to mention the outstanding delivery service provided. The guys were professional and courteous, but most importantly skilled and gentle with the appliance during delivery. This would be appreciated normally, but with the shortage of fridge availability at this time (and having received a heavily damaged unit from another retailer, it was supreme service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge easy setup, no issues with the temperatures on the top or bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Love the light in the freezer. The fingerprint free surface ideally works!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator exactly what we eeded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Best Buy help with our purchase. Refrigerator is the perfect size and type we wanted. We are very partial to Samsung products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing purchase for a Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insufficient interior lighting. Shelf spacing options do not provide enough height.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My beautiful new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far (I only have it for 1 month) I'm very pleased. I like that it has straight shelves, it makes it much easier to arrange things than when there are all kinds of "meats saver" drawers, etc. My only complaint is that there aren't enough choices to adjust shelf height. I prefer to store my milk on a shelf rather than the door, as recommended by food safety experts. So I've been storing it on the door and so far no spoiled milk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprint free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over 2 weeks and it still holding up not having fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Redrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Very roomy. Delivery and set up as great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with a simple white top freezer fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy at last! Lots of room! Just a simple fridge! But works for me! I had to do a door reversal sevice, no problem. Done in the next week. I was told factory does not reverse the door. Just be aware. As I said no problem, just another $49.99!! The best thing is this model does not cost a lot!!

    I would recommend this to a friend