Customer Ratings & Reviews
- Model:
- RT21M6215SR
- SKU:
- 5796734
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Fridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When delivered it had a dent & scratch on the front door.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent refrigerator the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the appearance ot the frig and the interior as well..
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator functions optimally. Very satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used as a backup fridge in garage, works well, no problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Serves purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Secondary refrigerator freezer and functions as designed.
I would recommend this to a friend Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with nice interior lighting. We like the ice maker too.
I would recommend this to a friend- Pros mentioned:Size
Great fridge for my family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and it is perfect size for my family.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for making the Samsung family a part of your family, Janise. ^Lo
Nice clean look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean front. Inside ice maker in freezer is handy.
I would recommend this to a friendStopped Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for just over a year and the freezer and the ice maker have just stopped working.
No, I would not recommend this to a friendFridge has no filter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize this fridge has no filter - the ice cubes taste horrible and my drinks smell. I guess this goes back to my water supply and not the fault of the fridge but I wish salesman had pointed out to me there was no filter.
No, I would not recommend this to a friendLook for another fridge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge broke almost instantly and Samsung tech support is borderline useless. Best Buy, however, replaced it no problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Phil.
Thank you for letting us know your fridge is now replaced and working. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
- Pros mentioned:Overall performance
A beautiful appliance. Very functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this refrigerator to anyone. Love it.
I would recommend this to a friend - Pros mentioned:Size
Nice refrigerater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made and efficient. Overall size is goid
I would recommend this to a friend Bad smell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this refrigerator after having it for a couple of weeks. The refrigerator started to smell like death. No water was hooked up to it. I threw out all the food that I had in there thinking that was the problem. I am very disappointed in this product.
No, I would not recommend this to a friendGETS HOT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inbetween the fridge and frezzer was super hot when I first pluged it in. So hot i was worried about the weather stripping melting. I called samsung support and they said wait 24 hours so I did and it was no longer hot. Yesterday I go to load grocoies for the first time (so the door was open for about 10 or so mins) and it got very very hot again. Doesnt seem safe. Cant get in touch with best buy store by phone and have had busy weekend every weekend since delivered so now im out of return window. Customer support doesn't thelp they say to take it up with the store but you can not even call them.
No, I would not recommend this to a friendOopps!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer door was damaged somewhere up to including delivery in my kitchen-(8) noticeable to small dents. Liked the style though didn't quite fit the space, so exchanged for counter depth unit.
I would recommend this to a friendnoise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is good refrigerator, but it is too noisy,. so..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I'd love to help you with your fridge. Please get in contact with us so we can find a solution to the symptoms of your unit:
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Rafael
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother love the fridge. She was so surprise when it got delivered to her house. The delivery guy was very helpful and did a great shop setting up the fridge for my mother
I would recommend this to a friendProblem with Refrigerator after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only owning for 6 months we have a chemical odor in the refrigerator. It is so sad we cannot use. So far have not received any help from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KarenS,
We understand how you feel regarding this fridge. We are here to assist you.
Please see page 45 of the user manual for steps to take when the fridge is making an unwanted odor.
https://downloadcenter.samsung.com/content/UM/202310/20231010182145012/DA68-03570A-16_EN_MES_FR.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148303193), and it will help our team pull up your information.
^Rodel
.You need it Best Buy has it/
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased so many major appliances, cell phones, items for my computer and more. Best Buy is the only company that you can find everything with the helpful and wonderful sales associates.
I would recommend this to a friend