Customer Ratings & Reviews
- Model:
- RT21M6215SR
- SKU:
- 5796734
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed you can no longer put milk upright in the fridge itself. It must go in the door shelving. Seems to be the norm for newer fridges.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time out of your busy day to share your feedback with us, Mcgrillstud. ^Lo
Best Buy True to Their Name
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price and service delivered in a few days where other place were months costing more with no ice maker delivery and setup personnel were the Best 5+ stars for them
I would recommend this to a friendClean look
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how smooth the finish is on this refrigerator. Hidden handle and smooth front looks cleaner than some of the other brands in the same price range.
I would recommend this to a friendEntered summary below. Dumb questions.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy design. Drawer under freezer eliminates opportunity for an additional shelf. If you adjust shelf, only have about 4 inches space. Best buy truck broke down further delaying delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge but the outside is more plastic - like than stainless steel. Lights inside are LED and very nice! Overall very good!
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually going to call for a service call. Fridge is making all kinds of popping noises. Can't figure out how to turn off ice maker. Turned off switch but still keeps going.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CKL1,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator has popping noises and for giving some confusion on how to turn off the ice maker.
I highly recommend visiting these links for basic troubleshooting steps:
Understand the noises coming from the refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
To disable this function, press and hold Ice Maker for 3 seconds. You may refer to this link on page 30.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144264271
Thank you for choosing Samsung. Have a great day.
-Trisha-
2nd refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process was right on. Had to wait for the refrigerator because of no stock The delivery guys were great and pickup after themselves
I would recommend this to a friendGreat Associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a great product but the best part is the associate that helped me with the purchase. She was well informed and extremely friendly.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door shelving is less functional than our 15yo fridge but otherwise really happy with it. Makes ice fast, cools even faster. Good buy!
I would recommend this to a friendPoor interior design, limits shelf configuration.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consulted BB store to about problem, not resolved. Freezer issue.
No, I would not recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the settings that allow the freezer to turn into fridge or to turn off fridge and freezer without having to unplug the unit. Has a lot of great features and looks great
I would recommend this to a friendRefrigerators
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new frig.the geeksquad did a fabulous job staring it up and explaining its functions.
I would recommend this to a friend- Pros mentioned:Overall performance
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice model. Works ok only it has a weird sound like is making ice.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Abby20! This link (https://bit.ly/3om5Xry) has some great information about refrigerator noises. ^Jecca
Great place to buy a refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sales advice, prompt delivery, and great installation team. 5 stars!
I would recommend this to a friendGreat buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is the black stainless steel finish beautiful and easy to clean, but the fixtures are sturdier than most units in this price range.
I would recommend this to a friendExcellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never wrong when I make a Samsung purchase.and Best Buy are true professionals in product knowledge and service
I would recommend this to a friendNice No Frills Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge for the price. The reason for only 4 star rating is the shelf placements. No tall items can fit inside, only on the door.
I would recommend this to a friendProduct needs repair already after a few weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going on my third repair visit. Makes huge buzzing noise due to ice buildup. Part is on order.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We realize your experience has been less than ideal and we would like to have the opportunity to change that. If you are still having issues with your refrigerator, we would love to speak to you about this matter. Please feel free to reach out to us directly via one of the following options and reference ticket number #1142527099.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We thank you for being a part of the Samsung family. ^Lena
Large fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact of the light in the freezer and the shelves are so big. I had only a 18cu ft before and this is so nice
I would recommend this to a friendIt does what it’s intended for.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downfall is the quick wear of the rubber strips around doors
I would recommend this to a friend