Customer Ratings & Reviews
- Model:
- RT21M6215SR
- |
- SKU:
- 5796734
Customer reviews
Rating 4.5 out of 5 stars with 831 reviews
(831 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Review of Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung 21.1 cu. ft. top freezer refrigerator is very quite. I like the sleek styling and the size fits perfect into our limited space. I like the fact that the entire unit is on four wheels and the leveling devices are easy to get to and adjust with minimal effort.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great Refrigerator for the Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with this refrigerator. There were only two refrigerators that would fit in our space. We purchased the first side-by-side and had immediate problems. We were able to exchange for this one, which was actually less expensive and it has a lot more room and works great. Love it!
I would recommend this to a friend Rated 5 out of 5 stars
Frig dreams come true for single mom of 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great. Much needed. It was for a single mother of 4 in need and has gone without for 8months. Another doner stocked the frig and I bought it and everyone shed some tears for this beautiful mama just trying to have ice and freeze some food to save money. Thank you for being apart of such a wonderful heartwarming event in her life. Oh and the delivery and set up guys! Amazing as well. So kind. I would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator for my daughter and she loves. Excellent freezer that gives you options for use. She likes the no handles to open and close the doors they just seem to get in the way. She has a very small kitchen so they don’t stick out in the way. Also gives the fridge a nice clean look. Never had a flexZone fridge before and neither has she. So looking forward to seeing the difference. Overall I give refrigerator a star.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Tigeress
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Roomy. Keeps everything cold and icy. Love it.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my fridge. It's very roomy, and keeps a great even temperature throughout. Beautiful finish and looks great in my kitchen, and fits perfectly in the hole made by my cabinetry. The ice maker makes great clear ice. Other reviews have mentioned its oddities: Fairly inadjustable shelves made a new storage strategy necessary for me. It did pop and bang and make some noises when new - expansion and contraction - but these have lessened over time. The Slide and Reach Pantry drawer is kind of odd. It's not particularly accessible and takes up some room. But I have figured out what it's for and is proving valuable. I temped it and it runs right around 35-37 degrees. It is the coldest location in the fridge and is perfect for storing fresh meat and other highly perishable items.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Snork, I wanted to congratulate you on your Samsung Refrigerator. I am so glad you are enjoying your product. We would like to warmly welcome you to our Samsung Community. ^Brad
- Pros mentioned:Capacity, Design
Rated 4 out of 5 stars
Great affordable refrigerator freezer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Plenty of room. Freezer is a great size. Wish the delivery guys explained all the features but we are figuring it out. Happy to be back to a traditional refrigerator/freezer.
I would recommend this to a friend Rated 5 out of 5 stars
Decent price, beautiful look,spacious refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my friend and his family liked it, This refrigerator comes in decent price range (neither very expensive nor very cheap comparing similar products of its looks and size). It is beautiful from outside and very spacious from inside and very easy going in terms of use (no extra features to make it confusing). It has built-in inverter technology and hope it will reduce the electric bill too.
I would recommend this to a friendBrand response from Samsung
Posted .It sounds like your friend is very lucky to have you, ghraza! Thanks for being the best part of Samsung. ^Jecca
Rated 4 out of 5 stars
Great value for th eprice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you prefer a fridge with the freezer on top this is a great buy for you. A bonus is if you need extra fridge space you can use the option to turn the top freezer into a fridge compartment. The only reason I gave it 4 stars instead of 5 is that with the light in the front, the back of the shelves are a little dim. If Samsung could add a rear light it would be perfect.
I would recommend this to a friend- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator easily fit into its space. We had to remove the door to get it into the kitchen, no problem. Shelves had to be adjusted prior to final setting in place. What a quiet unit! Everything seems to be kept uniformly cold, and we like the convertible freezer option. We don't use the ice maker yet. A great decision, available when we needed it, and a good buy.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to rush and get a replacement for my dying fridge. Saw this and heard Samsung was a good brand and not disappointed at all. Bigger than my old fridge and quieter.
I would recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for small space. Lots of freezer and refrigerator space, keeps perfect temperature, has freezer light (which is really helpful), icemaker works great and no fingerprints!!! What more could you ask for!!! One of the best refrigerator's I've owned.
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Great fridge and lots of room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge and has lots of room for everything we need. Definitely a great buy and has a modern look and feel!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this new refrigerator! Runs quiet with plenty of room for all of our food. Gallon & 2 liter bottles fit easily in the door. Could use more flexibility with shelf positions for larger items but that is a small inconvenience. Overall great product!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer helped navigate this amazing refrigerator. It has large and deep shelves, the refrigerator went to temperature within a short time. The legs had a fabulous feature that all you had to do is twist the legs in position. That bad boy isn't going anywhere. Great storage. Can't wait to see how well this works for our family
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 2 out of 5 stars
Looks good, needs serious ergonomic consideration.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good with sort of fingerprint resistant stainless steel. Quiet. Freezer spacious and functions great, unfortunately, at the expense of the refrigerator. Shelving options allow for a lot of small things but not very good for larger items, milk jug, bottles. Very difficult to arrange or see things. Must bend over a lot. Door shelves large but stuff shifts, clanks and rattles when opening and closing door sometimes preventing door closure. Refrigerator could stand to be a couple degrees cooler.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi personalopinion199,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the refrigerator doesn't meet your expectation of the compartments. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may check the specification of this product by clicking the link below:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/top-mount/rt21m6215sg-aa/pdf/RT21M6215_V5_SPEC_SHEET.pdf
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT21M6215SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144417975
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Fancy looking fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my Samsung fridge but for the exact same model just smaller. This one was a little bit too big for my kitchen. I love the color. It makes no noise at all. Even at night when the house is so quiet, I don’t hear a peep from the fridge. I love the ice maker. It doesn’t make ice as fast as I would like, but it does the job. I can always put an extra tray in the freezer to dump the ice so the ice maker can keep refilling the ice tray. I am really happy with this Samsung Fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best refrigerator ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. I love that this has a top freezer. Has lots of room. Maybe it doesn't look as fancy as the side-by-side doors, but side-by-side doors make no sense. Why do you want to always have to open two doors to see what is inside your fridge? When I go to this fridge, I hope ONE door and I get to see everything that is inside. And a top freezer makes more sense than a bottom freezer. With a freezer on the bottom, you can only see the grocery items at the top and you have to dig down to see all the stuff underneath. This setup makes PERFECT sense. Sometimes, the older way is the better way. Looks great! Magnetic too on the front so I can put my calendar on there with a magnet. Just be careful with stainless as it does scratch very easily. I have to pull the magnet off (do not slide or it scratches). I love that there is NOT any kind of water dispenser. NO bluetooth weirdness. It's meant to keep food cold and frozen and it does a great job with the best setup (top freezer). Bought one for my parents too!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Great standard fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a pretty basic fridge for my new house, and this one was great for the space and has tons of room inside. The ice machine works great and was super simple to get working. I also really like the shelves for the doors, they big and sturdy, and things can't slip out of the side because they're solid rather than having a bar across. The one thing I'll mention is that the process of reversing the way the doors open is a giant, giant, GIANT hassle. It took us nearly 3 hours to complete it, because the instructions are unbelievably complicated and not very well described. And also, it requires the fridge to be LAID DOWN ON ITS BACK to do it, which is just ridiculous.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love that the whole refrigerator can be converted to just a fridge other than the combo. The inside is a lil small but I can adjust the shelving so it's not a problem. The milk or drink bottles can fit in the shelves in the door. The black finish looks beautiful in my kitchen. Overall, great buy so far
I would recommend this to a friend









