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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 831 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This fridge is 10 Stars

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very nice it has a pretty big freezer and also it makes ice the fridge is really big and it has a extra drawer that pulls out so beautiful I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product, service and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this Refrigerator and delivery installation process. Very roomy and keeps our food at the right temps. Perfect for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fits well, holds everything and I added the ice maker which works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far… love the space and can’t see fingerprints at all.. freeze is so cold I can barely touch the items to move them around 10 of 10 so far!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great refrigerator!! Roomy and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lovely, stylish looking refrigerator, especially for the price! Nice versatility with the shelving heights and drawer spaces, lots of room in the door, and a convenient pull out drawer for frequently used items. The freezer has the "covert to fridge" feature, but I don't know when we'd actually use this since we'd still always need a freezer - especially for ice, but it's there if you need it. My only real complaint is the lighting...it's a little dim in the interior. I feel like a few more LEDs would make a big difference. Also there are only adjustable feet under the front of the appliance. We have an older, historic home and the floors aren't completely level, so we could've used them in the back as well. Overall a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    price right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ref was price right, looks great, fits everything that I need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great fridge with space to spare.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 21.1 CU FT refrigerator works extremely well all the while being quite and efficient. This replaces a side by sides that was limiting with its freezer space. This fridge allows for more options when it comes to size of items in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect solution for our kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An aging Amana and a tight fit in our kitchen led us to this Samsung 21.1 cu. ft. fridge with a top freezer door, ice maker and stainless steel finish. The size, price and functionality were perfect. The Best Buy representative was very professional. He made our selection a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. The ice maker works great and the refrigerator is bigger than what I had. It looks great and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not fancy, but the most reliable fridge ever.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've spend way more money on fancier refrigerators in the past. We've had fancy ice makers, screens and stainless steel racks. I would gladly settle for a lot less if I knew this refrigerator existed. The ice maker always works - always! Skip the fancy stuff and get this fridge. Everything works, and it's easy to live with. We always have ice even if it does not dispense in a fancy way. Simple is best for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works reasonably well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product when ours began failing. It is a beautiful look, inside and out. The design of the shelving and interior is taking some getting used to, does not accommodate as many tall items as we had been accustomed to. Really like the slide-out tray for cheeses and meats. Freezer freezes pretty quickly but the icemaker is very slow compared to our previous fridge. Little disappointed with the install. The man doing the install was fine, very quick and efficient. But we were lead to believe they would also change the direction the door opened at that same time and were told by the installer that it is not something he does, a separate appointment needs to be made. Inconvenient as we are trying to pack prepare for a major trip and have not been able to get to it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Lots of Room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our garage fridge suddenly died, and this was one of the few fridges in stock that didn't cost an arm and a leg. Unfortunately, during Covid, a lot of fridges are backordered for weeks and months. There's plenty of room, and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for my garage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is made very well. Plenty of storage in both sections. The finger proof Finnish is great. Its very quiet. I love the wide sections on the doors for items. It was a great buy for the cost. Its perfect for wherever you put it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So quiet.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the original refrigerator, however, Best Buy/Samsung quickly replaced. The replacement refrigerator is working great. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Very roomy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new refrigerator about a month, and are very pleased with it. I like the design of the door openings and the roominess inside. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator so glad I purchased. A few features, alarm to notify door is open, built in heating to prevent condenser problems, relatively quiet once and it is a beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    we like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and looks nice. Good lighting, spacious interior and quiet. This is a second refrigerator for our basement bar area used for drinks and overflow food - we've used the convertible freezer which has turned out to be really handy. We like it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad to hear how happy you are with your new refrigerator, cfaim! We're proud to be a welcome addition to your home. ^Mae Samsung

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were in need of a refrigerator. We looked at a lot of brands and we liked the Samsung because of the LED lights, dark color, sleek design, and the lack of door handles that stick out. Everything worked great. So far we love our Samsung and it looks very modern. I would recommend this refrigerator to anyone that is looking for fridge that won’t break the bank and modern in design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice large fridge to fit our needs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products, so this refrigerator met my expectations. I love all the features: led lighting to save electric costs, the spacious refrigerator/freezer and particularly because it's stainless steel. I would recommend this product.

    I would recommend this to a friend